Reviews

Overall Total Score
3.7 out of 5
Very good | 4867 reviews

What Emily Pirie doesn't like about Caffe Concerto Kings Road:
The food at this popular chain restaurant was just as expected. However, the service was disappointing. Drinks and food were brought to the table sporadically by unfriendly servers. The manager seemed rude and unhelpful, refusing to serve coffee when the restaurant was busy. We were told to wait for our food, but ended up waiting much longer than promised. In the end, we were seated at a dirty table that hadn't been... View all feedback. What Maddie likes about Caffe Concerto Kings Road:
This cafe is really nice! There was live music and a great atmosphere, not too crowded but not empty either. The food was good, although nothing extraordinary for the price. I visited with my boyfriend for breakfast recently and it was amazing - definitely worth the price. The cakes are also delicious! If you want a greater selection of fresher cakes, it's better to come earlier in the day. I noticed that when I came... View all feedback.

Reviews from various websites

Menu
3.2 ★ from 63 reviews
Ray
01.11.2017 - 10:24

I popped in for a coffee break on a busy Saturday afternoon.

Arthur
01.11.2017 - 10:24

We popped in for afternoon tea because the cakes in the window looked fabulous We all ordered afternoon tea.

Hollie
01.11.2017 - 10:24

I had no particular desire to go here, but a friend suggested it as someplace convenient for her to meet, and so I obliged.

Muhammad
25.11.2020 - 02:57

Food was lovely, felt a little disappointed my request when I reserved a table weeks ago to have a sofa table due to back health wasn’t carried out. Also we dis...

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Burcu
25.11.2020 - 02:57

The manager who greeted us was very unfriendly. It was noisy . The staff were not very helpful. I would not go there again. There are plenty of other places nea...

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Caffe Concerto offers a lovely afternoon tea experience, set in an elegant and pretty space with just the right amount of service. While some found the sandwiches delicious, others felt the overall quality did not match the price. However, the atmosphere was generally pleasant, with cheerful and welcoming staff. The menu provides something for everyone at an affordable price, and the food and service were generally good. Some customers faced issues with reservations and dessert quality, but the overall consensus is that Caffe Concerto is a reliable choice for various dining occasions.

Gastroranking-it
2.6 ★ from 50 reviews
Elizabeth
09.07.2024 - 15:10

No greetings/apologies or even effort to cater my order since it’s Unavailable the cake I ordered in uber eats (take note, it’s the manager who answered the cal...

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Delia
09.07.2024 - 15:10

I am a Londoner and the cafe was filled with visitors to the UK. I have never been so ashamed and embarrassed in all my life at how rude the staff were. None of...

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marga
09.07.2024 - 15:10

Since we arrived the waiter seemed like a lot of work to serve. It only inspired us to leave instead of eat. He didn't attend to us and also after the tree outs...

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Sara
09.07.2024 - 15:10

An absolute gem of a place! Delightful, friendly and professional service. Thank you Nasrin!

Carlos
09.07.2024 - 15:10

Service great, food great, place wonderful, I will recommend 200

Opentable
3.9 ★ from 166 reviews
VICTORB
13.09.2023 - 16:49

A pleasant first visit to Caffe Concerto. The staff provide a good customer service. Food and drinks are good too. Anyone using a voucher for their visit may wa...

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CatherineF
13.09.2023 - 16:49

Wonderful from beginning to end, food was delicious and service swift and professional.

Desi
13.09.2023 - 16:49

Me ans my friend really enjoyed, excellent experience!

Gary
13.09.2023 - 16:49

Service slow and felt like an inconvenience to the staff. Dirty cutlery left on the table from previous customers. No apology when asked to remove. Cold environ...

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JenC
13.09.2023 - 16:49

Lovely venue...very clean..and great food..staff very pleasant.

Tripadvisor
3.6 ★ from 344 reviews
Stefano
11.03.2024 - 11:53

It's a great spot, with lovely staff and great food. The decor is lovely and I would highly recommend. Thank you for the great afternoon!

kdbelgrav
11.03.2024 - 11:53

A truly 'over puffed up ' dreadful place, with the staff (and the Italian manager in particular) simply off-handed and rude, thinking that they didn 't even hav...

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Caroline
11.03.2024 - 11:53

Dreadful place. I have never seen a calzone pizza like it…. Half baked dough with a few bits of vegetables . Fish and chips were lukewarm. Extremely expensive....

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gscaramelli
11.03.2024 - 11:53

This is my third visit at Caffe Concerto. It has always been for breakfast and both the quality of food and the care shown by the staff has been nothing short o...

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SimonW4366
11.03.2024 - 11:53

Spacious Italian Themed Cafe with ok but expensive Food. We went here after going to see Beyond the Streets in the Sachi Gallery. We sat near the window with gr...

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Facebook
4.5 ★ from 133 reviews
Foursquare
3.7 ★ from 126 reviews
Google
3.8 ★ from 1083 reviews
Restaurantguru
4.0 ★ from 1 reviews
Yelp
2.5 ★ from 12 reviews
Zomato
3.1 ★ from 11 reviews
Gastroranking-uk
3.8 ★ from 1469 reviews
Int Restaurants
4.3 ★ from 1409 reviews

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