Reviews

Overall Total Score
4.1 out of 5
Impressive | 69 reviews

What User likes about Yates Liverpool (queen Sq):
on Wednesday for lunch with the family and eating and service was excellent! Nothing was too much for kerri who helped us and told us where to go with the children, she is a big asset-tonyour company. View all feedback. What User doesn't like about Yates Liverpool (queen Sq):
visited for afternoon with 11 friends. eat very average. the staff was unwilling and the service was in the bad way. when we came to pay the bill we were told the cost was 19,95 per person, not the 15,95 after the online menu and instead to pay an additional 4 to add a glass prosecco, we were told it was over 8 per person as we were serving a better quality prosecco without even being asked. that spoils the whole exp... View all feedback.

Reviews from various websites

Menu
4.1 ★ from 33 reviews

Shaun could not have been more attentive and informative, nothing was too much annoying, the afternoon best presented and delicious, wonderful experience

Very happy with the afternoon tea I had booked for my daughters birthday. Staff were very nice.. kept checking if we needed anything. Felt welcomed as we were t...

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Visited for afternoon with 11 friends. eat very average. the staff was unwilling and the service was in the bad way. when we came to pay the bill that we told o...

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Great time on. Saturday night, the service was excellent and the food was beautiful Brilliant wine choices Will definitely dine here again and tell everyone to...

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Disappointed. get credit card as birthday gift and had to make calls friendly so that she could prove the payment to the management. she spoke with waiter and h...

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A recent visit to a local restaurant revealed a mixed bag of experiences, underscoring a need for consistency in service and atmosphere. While some patrons celebrated friendly staff and enjoyable meals, particularly praising service from employees like Kerry, others faced disappointing situations, including unwelcoming environments and discrepancies in menu pricing. Several guests encountered issues with service quality and table setup, leading some to seek dining alternatives. Overall, while a few guests left with fond memories and a desire to return, many expressed frustration over a lack of professionalism and the restaurant’s ability to meet expectations.

Thefork
3.9 ★ from 36 reviews
Corinne
29.01.2024 - 16:11

The restaurant seemed welcoming. We were seated promptly, but unfortunately, the table was quite sticky. We were recommended to order fewer small plates and wer...

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Christopher
29.01.2024 - 16:11

Disappointing experience. Short-staffed with inexperienced and unprepared employees. Tables were dirty and lacking in atmosphere.

Angela
29.01.2024 - 16:11

The food at this restaurant was exceptional, with great attention to detail and accommodation for dietary restrictions. The service we received was exceptional,...

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Jo
29.01.2024 - 16:11

We took a friend for afternoon tea as a retirement gift, food and drinks were lovely and the service was great. Lovely afternoon and would recommend.

Don
29.01.2024 - 16:11

We had a table booked for 19.45pm. When we arrived at the restaurant there was no one to welcome us. The tables had pots on them, filled up with sugar and sweet...

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