Reviews

Overall Total Score
2.9 out of 5
Average | 3083 reviews

What User doesn't like about Kfc:
Ordered food this evening for delivery. Very disappointed to receive an order that had less than half of what was ordered- terrible service for a simple order. Won’t be eating from here again. Order was estimated for 45 minutes and jumped straight down to 10-15 I mean fast food is great but not when it’s rushed and slopping like this. View all feedback. What nurseaware likes about Kfc:
Recent refurb and looking very upto date Toilets spotless with good hand washing facilities Eating area kept clean Served by Joe who was polite and smiling at the little boy who was with his dad in front of me Food was hot, fresh and tasty Ice cream was fab Coffee tasted great and a fraction of the cost of rip off Costa Highly recommended View all feedback.

Reviews from various websites

Gastroranking-it
1.0 ★ from 50 reviews
Christopher
28.09.2024 - 05:18

I have KFC app Could not use it Very difficult to get registered again Causing stress. Kindly make it simple to register for discount I have Blue badge NHS and...

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Stephen
28.09.2024 - 05:18

Manky! Say no more, this was my comment 8 years ago...might be cleaner now it's reopened 2024) but food is cold, missing parts of the order, never going back ag...

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diana
28.09.2024 - 05:18

Ordered 4 pieces of chicken costing nearly £9.00. We were given 2 small thighs and 2 halves of wings. 4 pieces is supposed to mean 4 pieces. There was nothing o...

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Manuel
28.09.2024 - 05:18

I order food yesterday 12/07/24 Very disappointed about the food even some of my order missing I order 14 pieces i got only 12 and the chicken salted i couldn't...

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Bridget
28.09.2024 - 05:18

Collected 2 takeaway meals. Chips cremated chicken coating soggy. All cold. When took back, manager was patronising and very unhelpful. He (Adam) considered it...

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The KFC branch at Edge Lane has undergone a recent refurbishment, with clean facilities, a modern look, and a polite and friendly staff. Customers have praised the hot and fresh food, delicious ice cream, and great coffee. Despite the positive feedback, some reviewers have raised concerns, such as high prices and issues with using the KFC app. However, amidst mixed reviews, standout service moments have been highlighted, including an empathetic response to a customer who had been mugged and a compassionate assistant going above and beyond to help a customer with special needs. Overall, the Edge Lane KFC receives a mix of positive and negative feedback, but is recommended for its service and food quality.

Tripadvisor
2.1 ★ from 45 reviews
A
29.10.2023 - 14:19

Terrible. While on a wonderful tour of the beautiful city of Liverpool, my colleagues and I were hit with a terrible hunger. We were extremely disappointed to d...

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Christinekendall
29.10.2023 - 14:19

I tried to use the KFC app for offers at a restaurant. We wanted to order a family bucket, but were told they were not accepting the offer app because it was ca...

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I ordered two simple meals and extras at 6pm. It is now 8pm as I write this and we still haven't received any food, so we have cancelled the order. I tried call...

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Adam
29.10.2023 - 14:19

Stood here like a lemon waiting for 3 ice cream sundaes I order 13 minutes ago. I can count 14 people in the restrataunt waiting on food. Some of them saying th...

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Ross
29.10.2023 - 14:19

When I was eating a noticed there was long hair in my food which I was disgusted of but I can’t show the hair cause camera won’t capture it

Google
3.2 ★ from 1549 reviews
Gastroranking-uk
2.7 ★ from 1489 reviews

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