Reviews

Overall Total Score
3.8 out of 5
Very good | 5505 reviews

What Samir Mahmoud likes about Caffe Nero Lord Street:
Sadia who made our drinks was absolutely amazing , they tasted so good! I have previously came here and had a really bad experience and I am pleased to say they have took on the criticism and gave an absolutely astounding experience , I hope to see this women get a raise !! Thanks so much cafe nero : View all feedback. What Jambuttymine doesn't like about Caffe Nero Lord Street:
Popped in for first time in a while. The glass entrance door is absolutely filthy, covered in dirty hand prints all over. I asked the barista if they have cleaners. She said the two staff are responsible for cleaning, so I mentioned the door and she told me they do have a window cleaner but he doesn’t appear often. That was it. No concern, no shame, no word of intent to clean it. View all feedback.

Reviews from various websites

Gastroranking-it
4.6 ★ from 50 reviews
Keith
25.09.2024 - 15:20

Always enjoyed drinks from cafe Nero until today, staff were polite and friendly, but definitely need some training on making a nice hot drink

Dylan
25.09.2024 - 15:20

Staff are lovely got served quickly Italian coffee was lovely

Tristan
25.09.2024 - 15:20

Great coffee shop, loving the new iced pistachio lattes however staff were on their phones behind the counter apon arrival, then realised we were waiting to ord...

read more
Samir
25.09.2024 - 15:20

Sadia who made our drinks was absolutely amazing , they tasted so good! I have previously came here and had a really bad experience and I am pleased to say they...

read more
Dianne
25.09.2024 - 15:20

Visited for a coffee and toastie,, it was only toasted on one side, coffee was nice

Visitors to this centrally located cafe in Liverpool have had mixed experiences. Some have raved about the exceptional service, especially highlighting one staff member named Jess for her attention to detail and friendliness. On the other hand, there have been complaints about loud music, impolite servers, high prices, and a lack of essential ingredients like ice. Despite these issues, the general consensus seems to be that Nero is a convenient spot for a coffee break with clean, comfortable seating and friendly staff. Management is encouraged to address service and stock issues to improve overall customer satisfaction.

Menu
5.0 ★ from 16 reviews
Ryan
24.11.2022 - 15:08

The staff at this restaurant is fantastic - friendly, polite, and helpful. The coffee is large, the toilets are clean, the chairs are comfortable, and the ambia...

read more
Mark
24.11.2022 - 15:08

I had a great experience at this restaurant on 01/01/2022. The coffee was fantastic, the service was exceptional, and I even saw the employees do a great job of...

read more
Lewis
24.11.2022 - 15:08

I always find comfort in visiting my favorite coffee shops. I love this coffee chain for its cozy atmosphere.

Francesca
24.11.2022 - 15:08

Just like any other coffee nero. nice cozy and very friendly staff. the jazz music loved.

Kyle
24.11.2022 - 15:08

The coffee here is fantastic plus its dog friendly which is all the better for taking your fur babies too

Facebook
4.6 ★ from 2 reviews
Foursquare
3.4 ★ from 1 reviews
Google
4.2 ★ from 766 reviews
Restaurantguru
4.3 ★ from 666 reviews
Tripadvisor
4.1 ★ from 73 reviews
Yelp
1.1 ★ from 1 reviews
Gastroranking-uk
4.1 ★ from 762 reviews
Int Restaurants
4.1 ★ from 3168 reviews

Good Rated Restaurants near Liverpool

4.7
Menu
Table booking
Open Now
4.7
Menu
Table booking
Open Now
City: Liverpool, Muirhead Avenue, 88-90, Liverpool, United Kingdom, L11 1EL
"Excellent value, good food and service"
4.8
Menu
Open Now
4.8
Menu
Open Now
City: Liverpool, 12 Woolton Street, Liverpool, United Kingdom
"Friendly staff large bar and beautiful clientele"
4.7
Menu
Table booking
Open Now
4.7
Menu
Table booking
Open Now
City: Liverpool, 57 South RoadUnited Kingdom, Liverpool
"Food: 5 Service: 5 Atmosphere: 5"
4.6
Menu
Table booking
Open Now
4.6
Menu
Table booking
Open Now
City: Liverpool, 179-181 Allerton Road, L18 6HG, Liverpool, United Kingdom
"Great service, food amazing, nice friendly staff"
4.8
Menu
Table booking
Open Now
4.8
Menu
Table booking
Open Now
City: Liverpool, 16 Rodney Street, L1 2TE, Liverpool, United Kingdom
"Excellent service, very creative tasting menu! Very recommended!"
4.8
Menu
Table booking
Open Now
4.8
Menu
Table booking
Open Now
City: Liverpool, 16 Rodney StreetMerseyside L1 2TE, Liverpool, United Kingdom
"Good evening. Nice food and service. Fab for a special treat!"
4.6
Menu
Table booking
Open Now
4.6
Menu
Table booking
Open Now
City: Liverpool, 1 Lark Lane, Liverpool, United Kingdom
"What a find!! Lovely staff, brilliant food and nice atmosphere."
4.8
Menu
Open Now
4.8
Menu
Open Now
City: Liverpool, 98 Dale St, Liverpool, L25TF, United Kingdom
"This is a great spot for breakfast. The food was delicious and beautifully presented. The service was quick and friendly. It was easy to find a seat a..."
4.7
Menu
Table booking
Open Now
4.7
Menu
Table booking
Open Now
City: Liverpool, 104 Seel Street, L1 4BL, Liverpool, United Kingdom
"The staff at this restaurant were amazing - friendly and welcoming as they escorted us to our table. We were seated in a lovely booth on the first flo..."
4.8
Menu
Table booking
Open Now
4.8
Menu
Table booking
Open Now
City: Liverpool, 132 Queens Drive, L13 0AL, Liverpool, United Kingdom
"Just ordered from here. Food is sooooo nice! "