Subway - LITHONIA
Subway
Description
**Dining Experience at Subway: A Mixed Bag**
Subway offers a blend of experiences that can swing from disappointing to delightful. Some guests reported unsanitary conditions and slow service, expressing frustration over food quality and staff attitudes that detracted from their meals. Complaints about unexpected closing times and a lack of customer satisfaction were common. However, there were also positive encounters highlighting friendly, attentive service that elevated the dining experience. Many patrons appreciated the customizable options and friendly staff, indicating that when the service is right, Subway can deliver satisfying meals. Overall, customer experiences vary widely, leaving diners uncertain about future visits.
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Just not the one at Covington by Evans Mill.
Never had a bad experience from this subway, since I've lived in this area.
The food was fresh and excellent. But the service was horrendous. It was just one employee in particular. She didn 't smile, was very unpleasant, and responded rudely to even the most basic questions. For example, when she asked what kind of bread, I said the Artisan Italian. She made a sour face and responded What?? What 's that?? I said it 's written on your choice of bread sign right here in front of you. Never mind. The white bread please. She had an ugly attitude the entire time and rushed us. Employees should at least know the names of the menu items they serve. Then when I asked her for a cup holder 3 times, she just stood there staring at me and ignoring my request. The young teenager boy who was already busy doing vegetables and the cash register stopped what he was doing and gave it to me He was polite and nice She should not be in the guest service industry in my opinion I will not come to that Subway again.
The service here absolutely sucks.
Quinn is legit! I hit up a Subway somewhere in the country once a week. I know what I want. But Quinn showed me something different tonight. It's easy to be a boring franchise. But why is it hard to have an opinion for staff in a create-your-own lunch place? It's not! The guys were personal and friendly. PS bring back creamy Sriracha! Who's idea was that?!
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