Dunkin' - LITHONIA

Great customer service.. fast efficient and napkins... open 24/7. until the end of the year I think.. read more Great customer service.. fast efficient and napkins... open 24/7. until the end of the year I think..

Dining room is closed, phone has been taken off the hook, and there's a long drive through line. Makes it impossible to return a 5 dollar cappuccino that has no... read more Dining room is closed, phone has been taken off the hook, and there's a long drive through line. Makes it impossible to return a 5 dollar cappuccino that has no espresso. This is after horrible customer service experienced while another dissatisfied customer was cussing and acting a fool. My boyfriend should've taken the hint to leave instead of ordering. I'll never return.

I usually have to wait in a long drive-thru line, but it moves quite quickly. I've consistently received excellent service with a smile. This is my go-to Dunkin... read more I usually have to wait in a long drive-thru line, but it moves quite quickly. I've consistently received excellent service with a smile. This is my go-to Dunkin' location, even with the traffic.

The management is terrible and disrespectful. The woman at the window, who seems to be of Indian descent, was unpleasant and rude. The intercom at the drive-thr... read more The management is terrible and disrespectful. The woman at the window, who seems to be of Indian descent, was unpleasant and rude. The intercom at the drive-thru was out of order, so I drove up to the window to place my order. However, she responded in a very curt and rude manner about not using the intercom and then shut the window in my face.

Mr. Dembra was a consummate gentleman who made my experience highly valued. Hey, the donuts weren't bad either???? read more Mr. Dembra was a consummate gentleman who made my experience highly valued. Hey, the donuts weren't bad either????