Kfc - Litchfield
Kfc
Description
In a recent review of a local restaurant, patrons had mixed experiences. Many encountered frustrating service issues, including locked doors during operating hours and unresponsive staff both at the drive-thru and on the phone. Complaints highlighted long wait times for food and problems like missing menu items and unsatisfactory quality. However, some diners appreciated the clean environment and courteous staff. Despite the hiccups, certain menu items, particularly the chicken tenders and generous sides, won approval for their taste and value. Overall, while there are redeeming qualities, consistency and service seem to be significant concerns for this establishment.
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The service was sluggish and the restaurant lacked cleanliness, but the food was quite delicious.
The lobby and tables were quite filthy, with trash cans overflowing and garbage strewn about. Customers faced difficulty finding napkins, utensils, or even accessing the bathroom, as the ceiling was leaking and the floor was soaked. Overall, I was very disappointed with the condition of this restaurant and won't be returning anytime soon.
The chicken in the 8-piece bucket was not hot and appeared to have been re-fried, as it was burnt on the outside. I tried to call the store to report this, but no one answered the phone. I would recommend dining in if you choose to eat here, just to avoid any issues with takeout. I wouldn't recommend ordering takeout at all.
Did not get the extra biscuits we ordered. No biscuit in the meals either. Friendly service at pick up though.
I had the pleasure of trying the 8-piece chicken tenders and the 8-piece chicken, both of which came with a generous serving of mashed potatoes and gravy, a large coleslaw, French fries, and biscuits. Everything was delicious and offered excellent value. The food arrived hot, freshly cooked, and was delivered promptly by DoorDash. I was also pleasantly surprised to find that my order included silverware, napkins, and plates. I highly recommend this restaurant!
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QR-Code for the menu
