Ruby Tuesday - Linthicum Heights

Food cold not fully cooked noddles we're sour worst place ever didn't finish anything food was so bad waitress and non existent waited 15 mins for the check was... read more Food cold not fully cooked noddles we're sour worst place ever didn't finish anything food was so bad waitress and non existent waited 15 mins for the check wasted money on food that was basically a TV dinner they were out of half the menu 3 groups of people walked out while I was there I will never go back manger's we're non existent as well I have contacted corporate I want I refund

Wasn't entirely impressed with the food taste (kinda bland) although it was cooked to perfection and the portions were adequate. A little pricey as well. Standa... read more Wasn't entirely impressed with the food taste (kinda bland) although it was cooked to perfection and the portions were adequate. A little pricey as well. Standard Ruby Tuesday meal.

Ordering for picking up and it was ready at the arrival. had a slight problem, but it was quickly addressed and they even offered to revoke the entire order, bu... read more Ordering for picking up and it was ready at the arrival. had a slight problem, but it was quickly addressed and they even offered to revoke the entire order, but that was not necessary. very nice young help. we could hear that they communicate with the kitchen about the fixation that was brilliant

We had a party of 11. Though food was very good with no complaints the management of the restaurants is so poor that we considered walking out after 30-45 minut... read more We had a party of 11. Though food was very good with no complaints the management of the restaurants is so poor that we considered walking out after 30-45 minutes. We stuck it out and worked with the waitress, who was taxed by poor infrastructureand support. I called at 2 PM saying that I was to be at restaurant at 6:30 with 11 people. The server never asked my name,which made me wonder. I called again at 6 to remind them. We appeared at 6:30 as advertised. Within 5 minutes, we were seatedat a long table. Then we waited. FOR OVER 60 MINUTES No server identified themselves as ours. At 40 MINUTES I went to frontdesk and advised no one was serving us. At about 65 MINUTES a server showed up to take drink orders. Once taken, the orderstook 15-20 minutes to be placed in front of us. Another 15 minutes before orders were taken. When orders arrived ? about 30minutes later ? two were missing. These orders came out about 15-20 minutes later. The overall period of time in the restaurantwas 2 ½ hours. Most of this time was waiting. Looking around, you could tell that the small staff was taxed. Waitress neverasked about refills on soft drinks. The final straw was that the restaurant appears to have a single mobile device for acceptingpayment. Because of this, customers had to wait for other customers to pay before they got the machine which was held by theserver. You could add the tip on this device, but the minimum allowed was 18%. So, in this case, if I wanted to ?make astatement? by lowering the tip, I could not. At one point, I asked the server ?where is the manager?. She said he was cooking. This tells you everything. I am highly sympathetic about the fact that it is difficult to hire right now. But the manager hasto be on the floor dealing with these situations and taking care of business. Summary: food was good; service was fair minus;management was poor.

We arrived around 2:30 for a late lunch. The restaurant was empty except for us (party of 2), and about 4 other tables. We were seated promptly. Our server took... read more We arrived around 2:30 for a late lunch. The restaurant was empty except for us (party of 2), and about 4 other tables. We were seated promptly. Our server took our order fairly quickly. Although she was timely, she was not friendly. Kind of gaveoff an air of being bothered to have to serve us. I had the Yexas dry rub ribs, and the hubby had steak a traditional BBQ ribs. Food was excellent! In light of how empty the restaurant was. It desperately was in need of some cleaning up. The floor aroundus and under tables near us has large food crumbs. Straws and napkins under them. The glass on the doors to the restaurant werein serious need of a good cleaning, ads they were very smears and cloudy. Kiddos the the kitchen staff, and the hostess.