Valentino's - Lincoln

I have been going to this restaurant for a long time. I recently stopped in for a quick bite to eat. Unfortunately, the pizza was not ready when it was promised, even though I arrived only 10 minutes late. They explained that they had to remake a pizza that had been dropped. They did not offer any discount for the inconvenience. When I brought the pizza home, some slices were fresh while others were dried out (especially the ones that had been left under the warmer for 20 minutes). The dessert breadsticks were also disappointing, as they seemed to have been forgotten about and were not up to par with the quality I expected from this restaurant. Overall, this was the worst experience I have ever had at this restaurant, which I have frequented for many years. I would recommend staying away from this place, as the quality of the food and service has severely declined. It is truly disheartening as a longtime resident of Lincoln.

I tried to order delivery one night, but the restaurant was busy and hung up on me. The next night, I gave it another shot. Unfortunately, the pizzas were lacking in ingredients, cold, and bland. Two of the slices were overcooked and burnt to a crisp. One of the pizzas was unevenly sliced with pieces of all sizes instead of the usual 4x4 slices. It seemed like the pizzas had been tossed around during delivery, as they were all shifted to one side of the boxes. Overall, I have noticed a decline in the quality of this restaurant's food recently.

I love indulging in Valentino's, as it boasts the best pizza and Italian cuisine in the city. The service could be a bit friendlier, but I still find the food delicious. While it's a bit pricey, the quality makes it worth it. I typically order from the Havelock Val's, but recently had to try the West O St. location. Unfortunately, they have some issues. I had to pick up my delivery order because they only have one driver who stops at 8 o'clock, even if they're open for a few more hours.

The best lasagna I've ever had. I'd give him a six if it could.

Wasn't very busy, food was served quickly, staff was friendly and prompt. Had the Salad bar, which was fresh and clean.