Wagamama - Lincoln

We waited to be seated at the restaurant, which seemed to be at full capacity despite there being a queue outside. Once seated, we were placed in a spot where the sun was directly shining in our faces. We asked to move, but were informed that our food might be given to someone else if we did so, so we stayed put. Unfortunately, the meal did not meet our expectations and the ramen broth was watery. The staff never checked in on us to see if everything was okay with our meal. After finishing our food, we sat for 15 minutes without being asked about dessert or the bill. In the end, we had to go up to the till to pay, with no one inquiring about our experience. Overall, the customer service was lacking and we left feeling unsatisfied.

As usual the food was fragrant and tasty and you can sit outside as a bonus with a beautiful view and the cherry on the cake was the service by our waiter Jax who couldn't have been more helpful and attentive

The Bayford Wharf in Lincoln is a must-visit spot with its amazing location, delicious food, and exceptional service provided by Jack and Maitre Di Sophie.

When I order a meal of prawns chicken in my dish,I expect to get more than 3 prawns sad bits of chicken!for the prices you charge I expect my moneys worth!,i.had to complain to a server who then bought me 5 cooked prawns,afrer id finished my meal!you can tell your standards have slipped over time,some of your staff look scruffy dirty!. Sort it out Wagamamas !

Greeted by Abbie-Great service and amazing sense of humour. She kept checking everything was ok for us. Highly recommend Lincoln wagamamas and their food was hot and delicious. Thanks Abbie we will be back!