Lakeside Bistro - Lichfield
Lakeside Bistro
Description
Recent reviews of the cafe have highlighted serious concerns with the customer service and overall experience. Some guests reported snide behavior from the staff, others felt unwelcome during their visit. The lackluster service was paired with mediocre food, an unfortunate combination for a cafe in a prime location with potential. On the bright side, there were also positive reviews for the lovely atmosphere, generous portions, and child-friendly amenities. Hopefully, the cafe can address its service issues to match the welcoming ambiance and tasty offerings.
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Feedback
Staff really friendly and welcoming.serve and food excellent. I would always recommend this Cafe to everyone.
Lovely staff and a great break from the weather. The food is always great! They have food for young and old. They have a good selection of ice creams for young and old and even have the traditional whipped ice cream cones as well. The coffee is amazing they offer all variants of milk as well. Air conditioning inside which is great on a steaming hot day. It’s a definite recommendation from me.
Very friendly, with a lovely atmosphere, the kids play area kept them busy while we waited for our food, all the food was good portions, the salads were garnished with balsamic vinegar (it’s the little things! the best bit was the kids meals, £4.5 included a fruit shoot(branded and a hot basket meal, ours had “chicken breast bites and chips” and they were delicious real breast meat, huge portions, freshly cooked . We will be back! side note- Dogs welcome inside too!
The food was OK but when the staff messed-up our order they were arrogant and unhelpful, their young staff need to appreciate that customer service is important. We won't hurry back. Also, they gave a cash refund for a contactless credit card transaction, which (I believe) contravenes money laundering regulations.
Menu PDF
FAQ
More information
QR-Code for the menu

