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Contribute FeedbackThis restaurant has garnered a diverse array of experiences from its guests, ranging from frustrating service issues to rave reviews about its delectable dim sum. While some patrons faced significant delays, unresponsive staff, and rude management—especially during peak times—others praised the quality and freshness of the food, particularly the dim sum, which rivals offerings in Chinatown. Families noted the restaurant's spaciousness and overall value, appreciating the reasonable prices and family-friendly atmosphere. Ultimately, it appears that while the dining experience can vary greatly, the dim sum remains a standout highlight for many visitors.
A family of thirty visited the restaurant that was previously booked. we arrived, but I don't think they realized we were a color family. the manager asked to speak with my son and said that the appeal was open. our tables, because he doesn't know if we'll pay. he was the only one who started screaming and being very rude. we just wanted to know why the sudden change. we have set ourselves and waited for our food. I went to the gents when I saw the same manager coughing on the tellers of the food he wore, watching that it was placed on one of our tables and so we went. never in my life I have experienced such a bigotry in a restaurant and want others to realize that it does not all its seem with people of color if their face does not fit. it was all about money in this.
If I could give an evaluation less than I would. the visit itself was manic and extremely disappointing. my friend and I visited with our daughters and immediately noticed that the employees were extremely rude, unfriendly and not helpful. because of a wedding... they sounded music (techno music), but the music gradually became louder and louder and at the end so loud that we were not able to keep a conversation as we could not hear. we had to sit out of ours to help us, as all the workers would go by, even if they saw that they tried to draw attention. as we mentioned, we wanted the buffet that made our daughters stand up in the middle of the restaurant, and measured them to ensure that they are not above the height of the child. they are and both felt extremely embarrassing about doing it. after eating we wanted to leave asap due to such bad experience, but again we were ignored. then we had to get up and run around to find someone to pay the bill. bill paid and went, but some days later noticed that the full bill amount was taken twice. I called them and they asked to send about the proof, so sent a screenshot of account, they said then was not good enough, so took statement to the shop and was told again that this was not good enough and they must wait for the manager. it went back and forth for about half an hour, and ended up in them to refund my money, despite me physically proves to the restaurant itself and told me when they refund it takes weeks. at the end I had to contact my bank to return my money, as hong kong denied the city to repay my money. Never!
Come here for the birthday dinners of my daughter was quickly cooked and was delicious, the customer service was great and we were very satisfied with our visit and will return.
Four of us went to the birthday buffet. the staff was very helpful. we had many appetizers like chicken satay duck pancakes rib. haupts were sweet sour chicken, chicken curry shredded chilli beef. all very well cooked. I can't wait to get back to a fixed one.
Very spaces Oriental restaurant serving great Chinese foods, buffet all you can eat with reasonable price. They have range of drinks including alcohol. Friendly Vietnamese Chinese staffs, location isn't great but if you have car you may find off street parking, bus stop nearby,...nearest station is New Cross London. Wheelchair accessible, toilet for male female separately but not clean, they accept wedding/ birthday/ anniversary celebrations up to tables with karaoke. It's sad due to the town is lockdown again. Therefore we order takeaway foods from HK city.