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Contribute FeedbackThe reviews for Burger King on highway 318 near Quebec City are mixed. Some customers were frustrated by the lack of cleanliness and unfriendly staff, while others enjoyed the fresh and tasty chicken sandwiches. One patron was unhappy with the limited service at the drive-thru, while another praised the quality of the food. Overall, it seems that Burger King's customer service and cleanliness could use improvement, despite positive feedback on the menu items.
I came back with my family from the drive-thru and stopped my order halfway instead of completing it because the lady at the drive-thru was so stupid. Instead of asking us to please repeat or come closer she was so stupid that I froze. Unbelievable to respond like that to someone...
We ordered chicken sandwiches (grilled chicken breast) and it was really fresh and good! My bread was too cooked, so I asked for another one and they gave me another sandwich instead! The fries were also fresh!
We couldn't eat because the restaurant closed at 7 p.m., it was 7:10 p.m., the dining room is permanently closed so we were in line at the drive-thru without knowing that it was closed. A woman with a super “stupid look” came out of the restaurant complaining that they closed at 7 p.m. every evening. My partner, surprised, said to him ahh we didn’t know! And as if she hadn't been stupid enough, she added: you just have to look at your clock and it shows! My husband asked her if she still had a bull's face like that and she went back inside blubbering. With this service and this courtesy, we don't wonder why it is on the verge of closing completely. Too bad because the food is good.
I just stopped to eat at Burger King on the way out of Quebec City, exit 20 on highway 318. The floors were so dirty that my feet stuck to them. There was no soap in the bathroom. The staff seemed unfriendly and their uniforms were stained.
One major advantage is knowing exactly what we will find and the later closing hours compared to other restaurants.