Hostal Empuries - l'Escala

So rude and snotty. Waited around they kept telling us to wait. Passing us from one person to the next. Tried to get some waters at the cafe next door, but even... read more So rude and snotty. Waited around they kept telling us to wait. Passing us from one person to the next. Tried to get some waters at the cafe next door, but even though there were no cafe seats they didn’t want to sell us 4 waters to go. They finally allowed us to stay and drink them standing up by the counter. If you go to the ruins bring food and water or eat first. Avoid this place. I almost booked this hotel! Close call.

Hostal Empuries was the first hotel I visited during my press trip with Catalan Adventures. The hotel (as well as the location) is truly beautiful and the recep... read more Hostal Empuries was the first hotel I visited during my press trip with Catalan Adventures. The hotel (as well as the location) is truly beautiful and the reception staff are friendly and helpful. Breakfast is top-notch and offers a varied selection so there is something to suit anyone 's tastes. As for dinner, I opted for 'Gambas de Cap de Creus a la plancha ' which was phenomenally prepared and I commend the chef for it. Restaurant servers were generally superb, the standard was set by Alejandro and Ivana in terms of their politeness and commitment to high customer service; Rolando could learn from their example so as to create a warmer atmosphere and avoid clients feeling tense. That aside, however, I highly recommend the establishment overall.

Another fantastic meal in beautiful surroundings. Efficient and discrete staff, absolutely delicious food. Just some of the reasons we enjoy coming here. read more Another fantastic meal in beautiful surroundings. Efficient and discrete staff, absolutely delicious food. Just some of the reasons we enjoy coming here.

To book a table you can't do it over the phone only by email and only the maitre is allowed to give any info. Since we didn't get an answer we went by anyways,... read more To book a table you can't do it over the phone only by email and only the maitre is allowed to give any info. Since we didn't get an answer we went by anyways, unless you are a guest to the gmhorel you can only go to the chiringuito where everything is served in plastic cups... although the terrace was basically empty it was all reserved for guests or for them to prepare for lunch (it was 11.30) and they open at 1.30pm. Resuming they are not very client focused and they rely on