Wendy's - Lenexa

#2 - Vegetarian - Lenexa, #11 - Fast Food - Lenexa, Delivery Services
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Wendy's

Wendy's
2.8 / 5 (1569 reviews)

Description

Wendy's has garnered mixed feedback, with some patrons praising its efficiency and fresh offerings, while others report poor service and unsatisfactory food quality. Customers noted that certain locations experienced long waits, rude staff interactions, and issues with order accuracy and temperature. Conversely, others highlighted swift service at busy times, with hot, delicious meals that left them satisfied. The contrast in experiences suggests variability in management and staff performance across locations. For those seeking a reliable fast-food experience, it may be worthwhile to visit a more positively reviewed Wendy's branch.

Last update: 17.01.2026 from: User

Feedback

★ 2.8 / 5 from 1569 reviews

Order $5.00 biggie bag and the sign gives upgrade to a large size on drinks and pommes for $1.00 more. was charged $6.80 tax for a $6.00 meal tax. total paid $7.44 when I asked the manager or the insight about the appeal that they continue to argue with me and said they go through what the cash does not ring what the order sign says. I suggested updating the order sign to help not cause any further problems and was rudely said it is only $7.00 . bad customer service and very unwilling to treat my mind.

I tried to go by, but there was a sign on the laufwerk thru loudspeaker, which says that this place was closed due to short employees. I have no idea why the height of the staff has something to do with keeping a fast food restaurant open, but at wendy 's, that their kitchens are not accessible to people of all heights.

18 clock on Friday night and lobby closed because of the short staff I suspect. that wasn't the first time it happened. I truck drive so that the drive thru is out of the question when you keep losing the personal. Maybe the problem is in the facility. there is no point ever coming back here.

Wow! I was really hungry when I drove by Wendy's, so I decided to stop in. I ordered Dave's Double and fries. Despite the location being busy, the line moved quickly, and I was impressed by how efficient the staff was—great job! When I received my food, my burger was fresh off the grill, beautifully presented, hot, and juicy! Fantastic! The fries were also hot, and my iced tea was perfectly cold with just the right amount of ice. Well done, everyone! You'd make Dave very proud. I highly recommend you give this place a try yourself!

This Wendy's location in KC is outstanding. Unlike other places nearby, they haven't made a mistake with my order so far.

FAQ

There is a TV / screen on-site where sports events are shown.

The place accepts the common credit cards.

More information

Suggested nearby restaurants.