Reviews

Overall Total Score
3.2 out of 5
Good | 242 reviews

What James wilson likes about El Pollo Loco:
The younger girl working tonight was so professional with me. I appreciate when someone genuinely asks how my day is going and helping me with such diet restrictions and sincerely making sure my order is correct. Thank you so much and take care View all feedback. What omar pineda doesn't like about El Pollo Loco:
Bad costumer service. At this location they make mistakes on you order and they NEVER admit to it. And they even get mad even when you prove them wrong. A called yesterday because i was missing a bowl and the manager was mad because she said she put it in the bag. View all feedback.

Reviews from various websites

Restaurantji
3.2 ★ from 242 reviews
James
27.06.2024 - 16:47

The younger girl working tonight was so professional with me. I appreciate when someone genuinely asks how my day is going and helping me with such diet restric...

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Sandra
27.06.2024 - 16:47

The restaurant is very clean and the staff is super friendly, that makes you feel like family. The food is beyond amazing the flavors are astounding! I had the...

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M
27.06.2024 - 16:47

Great food and great customer service! This was my fist time eating at an EPL and I was pleasantly surprised. The food was REALLY good and very fresh! The cashi...

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alex
27.06.2024 - 16:47

This place is always so quick, and efficient when it comes to service. Not to mention The workers are always amazing. Their family dinner deals are always my go...

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Damaris
27.06.2024 - 16:47

I love this location ! Every time we come here the food is always delicious and well prepared, customer service is amazing as well !!!

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