Weinkostbar - Leipzig
Weinkostbar
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Tolle Weine, tolle Snacks, nettes Personal Preisleistung stimmt , vor kurzem entdeckt und komme definitiv wieder.
Unfortunately, hospitality isn't a priority here. Unfriendly service and, unfortunately, a disappointing dinner. We definitely won't be back. There are better wine bars in the city. They're even happy to welcome guests.
To begin with: We actually had a positive evening: the food was really good, the service was generally friendly, and the atmosphere very pleasant. However, here 's what ultimately made us rate the entire visit negatively and will prevent us from returning: We wanted to try two rosé wines listed on the menu (each around €23-25 per bottle). Ultimately, we were brought two wines and chose one after tasting them. Again, the taste was flawless and delicious! When the bill arrived, we were surprised: two bottles of wine for a total of €100. It turned out that the waitress hadn 't offered us the two wines we had requested, but rather a special European Championship wine (not on the menu). Now for what 's most upsetting: we simply and politely pointed out that we would appreciate more transparent communication next time if this mistake/misunderstanding were discovered. We simply pointed out, politely, that we would appreciate more transparent communication next time. The owner was then informed by the waitress and came over to us. From the outset, he was very confrontational and snatched the bill from our hands. After a brief inspection, he returned and simply stated that we had actively chosen the wine and it certainly tasted twice as good, and informed us that they were now closing and that we should please leave. A little more understanding and perhaps a small gesture like a complimentary nightcap would certainly have defused the situation. As it stands, we can only say: even today, guests are definitely treated differently!
The service was truly abysmal. The food and wine weren't as tasty as they came. After our reservation was canceled (we were supposed to have arrived 1.5 hours earlier and had to pre-order the food), we still waited quite a while for our food and were then practically kicked out, even though we wanted a drink. This was communicated to us very rudely, and we weren't even looked at. Such service is truly sad, considering the prices. I wouldn't recommend it.
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