Arby's - Leesville

After a frustrating five minutes at a fast food place on the road, we decided to stop by Arby's, and we’re so glad we did! We were greeted with a warm "hi" and... read more After a frustrating five minutes at a fast food place on the road, we decided to stop by Arby's, and we’re so glad we did! We were greeted with a warm "hi" and a smile from Jacob within just two seconds. After placing our orders, he read them back to us, making us feel very welcome. While we enjoyed our meal, which was delicious, we noticed that Jacob was busy cleaning tables and checking the floor for trash, all while there were no other customers around. Management is lucky to have such an outstanding employee. We will definitely be coming back, not only because we had a great experience, but also because the food was excellent! Great job, Arby’s!

It met the typical standards of a fast food restaurant. read more It met the typical standards of a fast food restaurant.

This restaurant could really use some management improvements. The drive-thru was not working, and there were paper signs instructing customers to pull ahead to... read more This restaurant could really use some management improvements. The drive-thru was not working, and there were paper signs instructing customers to pull ahead to place their orders. I waited in line for 15 minutes, watching others order and then wait for their food instead of moving forward. When I finally placed my order, I found out they were out of nearly everything. On a positive note, the staff was really friendly, which is a definite plus. The food was served as I requested, but it was quite messy. The taste was excellent, though. Overall, it wasn’t a bad experience, but it didn’t meet my expectations for an Arby’s. I believe that with the right manager, this place could really improve.

I went drive through so no atmosphere to rate, it is always a long wait but always love the food read more I went drive through so no atmosphere to rate, it is always a long wait but always love the food

This place is in need of some management. The drive-thru was broken and had paper signs that said to pull ahead to order. Sat in line for 15 minutes watching pe... read more This place is in need of some management. The drive-thru was broken and had paper signs that said to pull ahead to order. Sat in line for 15 minutes watching people order and then wait for their food instead of pulling up. Finally got to order and saw thatthey were out of just about everything. Staff was super friendly, so they got that going for them. Food came out as ordered butwas very messy. Food tasted great. Overall it wasn't a terrible experience. Just definitely not what I expect when I go toArby's. I think the right manager would make all the difference here.