Ruby Tuesday - Leesburg

I decided to dine at Ruby Tuesday tonight, and it reminded me why I usually avoid it. The food I received was disappointing, as shown in the attached pictures.... read more I decided to dine at Ruby Tuesday tonight, and it reminded me why I usually avoid it. The food I received was disappointing, as shown in the attached pictures. My "chicken" taco had just four tiny cubes of chicken. The manager claimed this was an appetizer, but it's listed on the dinner menu. The first order was completely overcooked, and this was their second attempt.

I ordered online from here so that I would not have to wait long for food. Got to restaurant 20 min later and sign says to call for order pickup. I call to let... read more I ordered online from here so that I would not have to wait long for food. Got to restaurant 20 min later and sign says to call for order pickup. I call to let them know that Im here and was then told that I would need to come in for pickup. I came in andsat at bar waiting for my food . 25 minutes later I'm told that they may have given my order away. They then proceed to tell methat they will remake my order and it should take about 6 min. 20 min later I finally received my food .

I was not pleased with the service we received on Thanksgiving. I ordered the ribeye steak with onions and a loaded baked potato, along with queso and chips as... read more I was not pleased with the service we received on Thanksgiving. I ordered the ribeye steak with onions and a loaded baked potato, along with queso and chips as a starter. Unfortunately, they ran out of chips for dipping. The onions for the steak were overcooked, and I wasn't offered any steak sauce. By the time the waitress returned to check on us, I was almost done with my meal. The baked potato was lukewarm instead of hot, and when I requested a replacement with mashed potatoes, they were just as lukewarm. Overall, I was very disappointed with our Thanksgiving dinner experience.

What a great experience at this location. Everything on the salad bar was fresh and well stocked. Our server was Maria and she was very attentive. Also the mana... read more What a great experience at this location. Everything on the salad bar was fresh and well stocked. Our server was Maria and she was very attentive. Also the manager Stephan stopped by to check on us. It was an all-around great experience

What a fantastic improvement at this location! We had not been here for a while, but upon our return, we noticed how clean it is and the excellent customer serv... read more What a fantastic improvement at this location! We had not been here for a while, but upon our return, we noticed how clean it is and the excellent customer service. The manager, Stephan, greeted us warmly, and our server, Maria, was wonderful. I'm giving it five stars all around. We can't wait for our next visit!