Reviews
What Daisy Thomas doesn't like about Mr Pretzels:
I enjoy the pretzels at this restaurant, but I have had a negative experience with one particular employee who appears to be of Asian descent. Every time I visit, she has a sour expression and acts as if she is doing me a favor by serving me, even though I am the paying customer. This attitude is off-putting and makes me hesitant to return when she is working, as her behavior is both gloomy and rude. As a loyal custo... View all feedback. What Miriam Uhrig likes about Mr Pretzels:
Excellent delicious pretzel woooo! So happy you guys are on here! Delivery driver offered phenomenal customer service too! Thank you. Would highlight recommend if you want a pretzels spot and order again! View all feedback.
Reviews from various websites
My delivery never arrived....I didn't receive my food
Well let me tell you something do not eat from this place ! The manger that goes by the name Angela is super rude no customer service dirty floors spider webs a...
read moreShocked. First time at this branch. My review isn 't about the pretzels as they are always fresh and tasty at every branch. I walked into this store with the fe...
read moreThe Pretzels they make is so good. The service persons are so nice.
I love these pretzels. I visit it every week. I wish there were tables for us to sit at.
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read moreThis branch of the pretzel shop received mixed reviews, with some customers praising the delicious pretzels and friendly staff while others experienced issues with hygiene standards, rude management, and subpar customer service. Despite the food being tasty and freshly made, concerns were raised about cleanliness and staff training. The inconsistent experiences may make customers wary of returning. However, those who had positive interactions highlighted the excellent pretzel flavors and prompt delivery service. It seems that while the food may be a hit, improvements in customer service and cleanliness are needed for a more consistent dining experience.
Very rude staff. Didn’t serve me or look at me for ages. Then gave someone else that ordered after me and ordered the same thing first and was rude about it
I went to this restaurant today with my partner. The staff seemed annoyed when they had to interrupt our conversation. There was no customer service, they didn'...
read moreI love this place! They have a wide variety of pizzas to choose from, and my favorite is delicious. It's the perfect spot for a quick snack break while shopping...
read moreI enjoy the pretzels at this restaurant, but I have had a negative experience with one particular employee who appears to be of Asian descent. Every time I visi...
read moreI visited the store in Trinity Leeds. I was disgusted. This awful woman who I took a picture off gave me the WORST CUSTOMER SERVICE I HAVE EVER HAD and that’s m...
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