KFC - Leeds

#11 - Fast Food - Leeds, American, Burgers

KFC

KFC
3.0 / 5 (4338 reviews)

Description

Upon visiting KFC, patrons are met with a stark contrast in experiences. While some diners rave about perfectly cooked chicken, tender strips, and delicious gravy, others lament the dismal customer service and greasy offerings. Long drive-thru waits and inconsistent staffing behaviors amplify frustrations, particularly when dine-in guests encounter closed doors and incorrect app information. Despite the cleanliness lacking attention and service training being evident, there are glimmers of promise with fast service on busy days. Overall, KFC remains a gamble—delivering both delightful and disappointing moments in equal measure.

Last update: 17.01.2026 from: Jason

Menu with prices

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Feedback

★ 3 / 5 from 4338 reviews
jayne-h-store9
16.12.2023

Absolutely disgusting customer service!! Took 20 mins in drive through, can’t scan QR code for rewards and attitude is ‘don’t care’. Asked for plates to go with boneless bucket and he gave us 1!!! Every time we go there’s a problem it’s manned by idiots!

sandyappy
16.12.2023

Rare treat of a kfc Minging chips cold and recooked Chicken burger cold and minimal Best thing was the Pepsi Never again here

stephenc610
16.12.2023

If greasy food is your thing, this place is for you! Practically inedible chicken because it was dripping with oil/grease. Absolutely disgusting, won’t ever return.

jason-halliday
05.02.2024

I haven't had a good KFC in a while, but I couldn't find any faults with this one. The chicken pieces were decent, the fries were lovely, and the gravy was perfect. It was actually worth the money this time. The only issue was that it was a bit chilly inside.

matt-collinge-1
05.02.2024

I arrived at the restaurant on Sunday at 11:30 and found the door locked. Despite being recently refurbished and open for 30 minutes, they were only serving customers through the drive-thru. The app incorrectly stated that the drive-thru was closed when it was actually open. The food was satisfactory, but it was frustrating to see the staff inside just sitting around on the countertops and not making an effort to open the restaurant for dine-in customers.

FAQ

The restaurant also provides suitable seating for its smallest guests in the form of children's chairs.

The diner is accessible and can therefore also be used with a wheelchair or physical limitations.

More information

Suggested nearby restaurants.