Ephesus - Leeds
Ephesus
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We did the BB and was rather disappointed, Firstly the food menu wasn’t what it stated on the website it was reduced. They were quite strict with drinks wouldn’t allow a top up or fresh drink until every last drop was gone in your glass, also it was quite difficult to place a order of new drinks with staff as they were often serving food or not seen in the restaurant area.Replenishment of drinks also took a while to arrive and we wasn’t advised when our BB was due to end ! Overall was really disappointed and won’t be returning or recommend.
Been to Ephesus many times and never had a bad experience, food is always amazing , the staff cant do enough for you, the cocktails are strong lol and the bottomless brunch is the best ive been to! highly recommend this restaurant, they will go above and beyond to make sure you have a fab dining experience!
Having heard so many positive reviews about Ephesus my wife and I were very keen to try it out so booked well in advance. On arrival we were seated in the entrance bar area. We soon asked to be moved to another table away from a loud group of drunken women who judging by their line of vulgar, obscene language and conversations over a table of empty bottles and empty glasses were blissfully unaware that they were still in a public place. We were moved to the main restaurant side and to say it was overcrowded is a total understatement there was literally no more than an inch between the tables and it felt very uncomfortable. The service was ok (some drinks were missed) and the food was nice just nice. While we were eating another couple who arrived at a similar time to us was asked to move to another table because their table was needed for a larger group. They moved but were obviously very unhappy about it and made it quite clear to all. They left rather quickly and abruptly after being moved. Shortly after that, my wife and I was advised that our table was now also needed for another booking and we were asked to move before we had finished. We did but the table was back in the bar entrance area where the table of loud women were now even more drunk and had begun trying their luck with the male bar staff. To make the environment even more uncomfortable there was now around 10 people standing around us waiting to be seated. A number of other unfortunate diners in the area looked extremely unhappy too and kept shaking their heads at the situation. It is appreciated that there was 2 large groups in the restaurant that evening however the tablet management and organisation was nothing short of appalling. Clearly they wanted to get as many people in to make as much from them as possible and they do not care about a pleasant eating experience or planning ahead for larger tables and events. We were offered a free drink as an apology for being moved when it was made clear that we were unhappy however neither myself or wife accepted as we did not fancy sitting and drinking while strangers were waist height in our faces. We heard a number of people talking (since the tables were so packed in) about how the place has gone downhill and how it isnt anything like it use to be so I gather we are not the only disappointed diners. I raised my complaint to the waitress when I paid in full and she apologised very politely and agreed and said it was a very bad night . When staff are offering feedback like that it speaks for itself. Such a shame and such a disappointing evening out. We will NOT be returning.
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