Reviews

Overall Total Score
2.9 out of 5
Average | 3785 reviews

What mark7242 doesn't like about Waterstones Leeds:
We arrived for breakfast this morning to a lacklustre greeting from no management on site. Two young staff serving with no guidance, slow and no customer interaction. View all feedback.

Reviews from various websites

Heyrestaurants
2.4 ★ from 1919 reviews
Emily
19.09.2024 - 06:50

Food poor, sausage sandwich cold and chicken fajita wrap cold in middle.

Everything you would need to be in heaven books and great coffee

Max
19.09.2024 - 06:50

Even though I arrived quarter of an hour after the Bruce Dickinson event started I was glad that I managed to get in. The staff were all professional...

Molly
19.09.2024 - 06:50

The staff is fantastic and the events are top-notch.

I have only been to this restaurant a few times, and it is almost always busy.

Leeds Carluccios has received a wave of disappointing feedback, primarily centered on service and food quality. Diners reported a lack of proper reception and slow drinks service, with many menu items unavailable due to health and safety issues. The food itself was often criticized for being bland and poorly executed, with some dishes arriving cold or lacking sufficient flavor. Service appeared disengaged, as staff rarely checked on guests’ satisfaction. While a few patrons expressed past satisfaction with lunch, the overall consensus is that the breakfast experience and management's inability to address issues left much to be desired.

Gastroranking-it
1.8 ★ from 10 reviews
Jackie
14.05.2024 - 19:51

Staff uninterested I ordered a cocktail was informed “did not have it” even though it was on menu I was choosing another and girl went didn’t come back. We orde...

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Dream45181576490
14.05.2024 - 19:51

I've visited this place many times for breakfast or lunch. The food is very good, although the scrambled eggs a bit over salted this time (and I do like salt)....

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J1835IUjanea
14.05.2024 - 19:51

Extremely bland and flavourless food, the food arrived too quickly to be fresh, the ragu was hot in the middle and cold everywhere else, the ravioli had very li...

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holidayreviewsRK
14.05.2024 - 19:51

Visited Leeds Carluccios last week, poor reception and welcome waiting to be seated. Drinks service was slow and only when we were asked to place our order did...

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Teepagorn
14.05.2024 - 19:51

This was not a functional restaurant. Many menu items were unavailable (steaks, burgers, calamari, chicken liver pate and even doughnuts) either because of malf...

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Tripadvisor
3.6 ★ from 972 reviews
Gastroranking-uk
3.5 ★ from 884 reviews

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