Caffe Nero Leeds

Matty is incredibly hardworking and kind. Whenever we visit, he always brings a breath of fresh air. Thank you so much! We will definitely be back.

This restaurant is a nice place to relax and pass the time until my bus arrives.

Not a great experience really. Asked for decaf, quite sure they got it wrong and served a regular. Quite rude and inattentive staff.

As a regular customer, I appreciate the inviting atmosphere and the quality of coffee and snacks you offer. However, I have encountered a persistent problem that has impacted my experience over the past one and a half months. While working on my laptop, I have noticed that the power outlets around the couches area do not seem to function. This has made it inconvenient for me to charge my device, forcing me to move around the café to find a working outlet. Often, I end up sitting on the long chairs, which are not comfortable for extended use. Despite repeated apologies from one of the staff members, this issue remains unresolved. It seems that very few customers use the charging facilities, and it has crossed my mind that the power outlets might have been switched off intentionally. This situation has caused considerable frustration and inconvenience, and I am not happy with the way this aspect of the café is being managed.

Staff are always lovely in this nero, the only thing letting it down is the fact they're often super understaffed and things are often breaking (can't even count how many times the toilet has been broken here, or a pipe burst)