Caffe Nero - Leeds

Coffee, Soup, Cafe

Caffe Nero

Caffe Nero
3.3 / 5 (904 reviews)

Description

Despite some negative reviews regarding cleanliness and food quality, Caffè Nero in Chapel Allerton seems to have won over many loyal customers who praise the excellent coffee, food variety, and welcoming staff. The friendly and efficient service, along with a comfortable ambiance, makes it a popular spot for both individuals and groups. Loyalty points and a user-friendly app add to the overall positive experience. With a few exceptions, most customers seem to enjoy returning to this location, showcasing the impact of outstanding customer service and good quality products.

Last update: 17.01.2026 from: Debra

Feedback

★ 3.3 / 5 from 904 reviews
edwad-r
13.08.2024

A nice cafe I regularly come to. The staff are generally very nice and remember my order, with Giuliana being exceptionally welcoming and a real asset to the establishment and company.

gilly317
13.08.2024

This Caffè Nero is very dirty The toilets are dirty, the toilet brush containers are rusty. Generally it’s not clean. Lots of tables not wiped or cleared. They had a leak in October 2023 and the ceiling has a big hole. Today a man had a dog sitting on an armchair. I do not think this is right. I have seen it before and I feel the staff need to tell him NOT to put his dog on the chair or settee. It is a shame because a lot of the staff are nice but the standard here has changed drastically here. However Caffè Nero have made 3 price increases this year. Disgusting and Disgraceful.

marcia-r-bank699
13.08.2024

I can’t say enough about the fabulous staff at Caffè Nero! The place is usually very busy with staff hardly having time to carry out all their tasks but the friendliness of the staff and their can-do and above-and beyond-attitude make this a very special place in Chapel Allerton. The coffee is, as you have come to expect from Caffè Nero, really good too!

debra-sorkin
13.08.2024

Great coffee....staff.....always changing ...disorganised

christopher-addison-1
13.08.2024

I loved my visit to Cafe Nero, especially when I got free coffee with my vitality App. Thank you.

FAQ

The rooms on site are wheelchair accessible and can also be used with a wheelchair or physical disabilities.

The restaurant also takes various credit cards.

More information

Suggested nearby restaurants.