Caffe Nero - Leeds

Coffee, Soup, Cafe

Caffe Nero

Caffe Nero
3.3 / 5 (904 reviews)

Description

Despite some negative reviews regarding cleanliness and food quality, Caffè Nero in Chapel Allerton seems to have won over many loyal customers who praise the excellent coffee, food variety, and welcoming staff. The friendly and efficient service, along with a comfortable ambiance, makes it a popular spot for both individuals and groups. Loyalty points and a user-friendly app add to the overall positive experience. With a few exceptions, most customers seem to enjoy returning to this location, showcasing the impact of outstanding customer service and good quality products.

Last update: 17.01.2026 from: Debra

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★ 3.3 / 5 from 904 reviews
debra-sorkin
13.08.2024

Great coffee....staff.....always changing ...disorganised

christopher-addison-1
13.08.2024

I loved my visit to Cafe Nero, especially when I got free coffee with my vitality App. Thank you.

charlie-dog-1
13.08.2024

Pull your finger out Caffè Nero a chain as large as this should employ enough staff to have someone cleaning up and making sure the cafe is presentable at all times. Called into the Chapel Allerton branch today where there appeared to only be two staff working. The seats were covered in crumbs and there were two pieces of cotton wool which looked like they had come out of someone’s ears, on the floor next to us. Other rubbish was also on the cafe floor. My friends spoon was grubby and one of our saucers was chipped. All in all other good enough for the prices you charge. The lad that was working also looked like he could do with an iron running over him.

janet-connell
13.08.2024

I go in most weeks I have never paid for marshmallows to go with the children's hot chocolate Why did I this week have to paid 45p each for marshmallows in children's hot chocolate Regards

carl-york-bank198
13.08.2024

Due to the cost over coffee and cake for two people now exceeding £11.00, we do not go as often. This particular outlet had very slow service and the cakes were very dry

FAQ

The rooms on site are wheelchair accessible and can also be used with a wheelchair or physical disabilities.

The restaurant also takes various credit cards.

More information

Suggested nearby restaurants.