Menu - Java Joe's Bagels

I have never been so disrespect. I've came to the place multiple times. I usually call at home, then pick it up on the way to work. Today I called and the perso... read more I have never been so disrespect. I've came to the place multiple times. I usually call at home, then pick it up on the way to work. Today I called and the person answers but asked me to be on hold. The lady put the phone down on the counter withoutmuting me and I can hear everything shes saying. She called me lazy and said how I am probably in the car in the parking lot. Iheard her call me lazy and inconsiderate almost 5 times. Then she says she was just going to keep me on hold for 20 minutesthen go back to the phone! I was just being proactive in my commute to make sure I'm not late for work. At least put me on muteif you want to bad mouth me. This is not the first time this lady has been rude either. Be more respectful of you customers forthe future. I hope no one else goes though what I went through today. Who wants their day to start with someone being sonegative and rude. You're sometimes the first person someone sees or talks to. Try to be kinder in the first and re-teachyourself manners.

My coworkers and I order from them about 2-3 times a month over the last 2 years about. The food is good which is why we always end up going back. The service o... read more My coworkers and I order from them about 2-3 times a month over the last 2 years about. The food is good which is why we always end up going back. The service on the other hand is absolutely terrible and has gotten much worse over the last few months. Wemake sure we place the order for lunch by 10:30AM otherwise they take the phone off the hook if they get too busy. We pick upat 12:15 so this gives them plenty of time to get the order ready yet you still end up waiting 20-25 minutes. I actually don'teven think they start the order until we arrive is how it seems. We tried to order today and got put on hold for almost 15minutes and then tried to call back twice and they literally picked up the phone and hung it up. Third time trying to call itwas a busy signal so they took the phone off the hook. Guess they don't want our business. We ordered from Alfa Bagelinstead...awesome food and friendly service always! Our food is always ready when we get there too. I highly recommend theminstead. This place I would steer clear of. It's a shame too because their food is good....but the service and attitude of theowners makes it not worth it.