Lantern’s - LATHAM
Lantern’s
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Margaritas are really good and I always get the chicken tortilla soup when I go. The chips and salsa are very authentic.
Horrible service. Ordered ahead for take out and had to wait an hour for my order. If it's going to be a long wait let me know before. Don't just tell me 10 more minutes. In the past we had enjoyed our experience here, but not tonight.
I had been here once before and thought it was absolutely delicious so when I saw that they had the option to order online, I thought it would be a great option for Cinco de Mayo take out. I ordered at 5 PM and the system told me it would be ready in 30 minutes. I got there at 5:40 and there were about 20 people waiting outside for their food. I stood there until 7:40 and finally left because I was starving. A lot of the people who were there when I first arrived were still there when I left. I never heard from them but my card was still charged. I understand that this is a tough time but they had no system in place on their busiest day of the year and were not communicating with their customers at all to let them know what was going on. Very disappointing.
I have never done a yelp review but I gotta give these people credit they did great in Cinco De Mayo. I had a pick up scheduled for 7:30 and when I got there their system had crashed. They banged their business so well and got our food to us with little despite all these challenges during a pandemic. The biggest challenge trey faced was all the entitled gut eats who were humming up the works and having melt downs about the system crashing. Great food and great hospitality.
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