Sbarro - Laredo

Yummy all around! Customer service is really awesome!! read more Yummy all around! Customer service is really awesome!!

I called to order a pizza to go, it was close to 7:30 and the a guy answered me, I got out the words order to go and all of a sudden the phone was silent, It di... read more I called to order a pizza to go, it was close to 7:30 and the a guy answered me, I got out the words order to go and all of a sudden the phone was silent, It did not disconnect buy was just silent. I hung up after awhile called back and now it was busy tried for the next 10 to 15 min and still busy. Luckly I was close to the mall, I was upset because other times if it's close to their closing time they won't take an order. So I figured let me get off and walk up.. well not surprisingly they were cleaning had moved their prepared food all together... Guess what, there getting ready to leave soon, I guess. Anyway they could tell I was upset, I ordered my two pizzas, the guy walks out the back area and stairs at the girl taking my order. I smile and said I was the one that called and you did not finish my order. Under my breath I said I guess your making the pizza after all... And paid. Then proceeded to sit right in front and make sure they did my pizza well. Lol. I can't say nothing bad about their food but service is not the best. I wonder if the owners know what is going on ... ?

I love sbarros when i it at the restaurant so i was excited to be able to have it delivered. Never again! The pizza was COLD, the ceasar salads did not have cea... read more I love sbarros when i it at the restaurant so i was excited to be able to have it delivered. Never again! The pizza was COLD, the ceasar salads did not have ceasar dressing, no cheesecakes, and i also did not receive my side of pasta salad. Sbarros, your food is awesome but if you do not know how to provide the same awesome food and service for delivery then you should not offer the service. I will never order for delivery again.

I think the food is good but the last time I attempted to buy food here I saw a small cockroach crawling around where all the sides are out! Super disgusting! ?... read more I think the food is good but the last time I attempted to buy food here I saw a small cockroach crawling around where all the sides are out! Super disgusting! ? of course I went to a different restaurant instead! please please correct this Sbarro! That was enough to make me not want to eat here ever again!

Was craving a slice of pizza so went to the mall to get a slice and I got one of the rudest employees I have ever had . This guy must have been in a very bad mo... read more Was craving a slice of pizza so went to the mall to get a slice and I got one of the rudest employees I have ever had . This guy must have been in a very bad mood. Horrible. Will never go back.