Menu - Pho Oi

Please be cautious about pricing discrepancies when you pay your bill at this restaurant. The menu prices inside were higher than those advertised online. Despi... read more Please be cautious about pricing discrepancies when you pay your bill at this restaurant. The menu prices inside were higher than those advertised online. Despite the price increases, we decided to stay. However, when it came time to pay, we noticed that the Beef Lo Mein had gone up from $11.99 to $13.99, and the Vermicelli combo was charged at $15.99 instead of the listed $14.95. When I asked about these charges at the register, I was told that all prices had been raised but the menu hadn't been updated. I stated that it's unacceptable for a business to advertise one price and then charge another without notifying customers in advance. The staff member responded that I could either pay the higher amount or not, and her demeanor was quite rude and unhelpful. I cannot recommend this restaurant if you value customer service, honesty, and transparency.

The prices at this restaurant are constantly fluctuating and don't align with what is stated on the menu. When I asked about the actual prices, they were higher... read more The prices at this restaurant are constantly fluctuating and don't align with what is stated on the menu. When I asked about the actual prices, they were higher than expected, and then they increased again at the register. When I sought clarification, the staff member said she had already informed me about the changes. Although I really enjoy the soup here, the staff's attitude and the unpredictable pricing take away from the experience. Overall, I would give the food a rating of 3 out of 5.