Subway - Lansing

Delivery Services, Sandwiches, Catering
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Subway

Subway
3.5 / 5 (2221 reviews)

Description

In recent discussions surrounding a local Subway location, mixed experiences have emerged. While some customers praised the friendly staff and food quality, others reported alarming incidents, including a severe health concern involving unsanitary food conditions. Issues with order accuracy and unprofessional treatment from management have also surfaced, raising questions about the establishment's accountability and customer service. Despite some positive interactions, growing dissatisfaction connected to order details and staff behavior highlights a pressing need for improvement. Customers urge management to address these challenges swiftly to restore confidence in the restaurant’s commitment to hygiene and service excellence.

Last update: 17.01.2026 from: Agnes

Feedback

★ 3.5 / 5 from 2221 reviews
eloise74-1
13.01.2023

My girlfriend brought me lunch today and we met at the subway that I normally buy lunch at frequently. She forgot utensils so I went into the location and asked if I could possibly have two sporks, and the female manager shockingly responded super rude and kicked me out for not buying anything. I didn’t think it was a huge deal to ask for two sporks. I got treated pretty poorly

frank93-1
14.04.2023

Tabatha was extremely friendly and definitely knows how to stand out from the crowd at Wal-Mart. She did an excellent job.

considine-moshe
14.04.2023

Thank you, Mrs. Lillian James. I will investigate which staff members closed the restaurant early and take appropriate action. We value feedback from customers like you as it helps us to make improvements.

agnes40-1
14.04.2023

The staff was friendly and accommodating. Although they didn't have the bread I initially wanted, I was happy with the honey oats black forest ham and American cheese sandwich I ended up getting.

eddie59
14.04.2023

My sandwich artist was super fast and professional. She did a lot of fun.

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