Rally's - Lansing

American, Delivery Services, Fast Food

Rally's

★ 4.1 / 5 (4788 reviews)

This restaurant elicits a range of customer experiences, showcasing moments of enjoyment intertwined with considerable frustration. While some diners relished the well-priced meals and fresh burgers, others faced delays, unresponsive staff, and overlooked orders, leading to walkouts in search of better service. Complaints about cleanliness and the product quality also tarnished certain visits, overshadowing the positive feedback. Despite the charm of crowd-pleasing items like the rally burger and strawberry milkshake, the inconsistency in service and meal preparation may leave potential patrons apprehensive. Overall, the experience varies significantly, making it a gamble for diners.

Last update: 17.01.2026 from: User

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★ 4.1 / 5 from 4788 reviews

Was Anonym at Rally's a mag?
probably the best I've had for a long time from a rally. it was hot and fresh, but we didn't get the sauces to dive, which came with the boxes we bought, and we were already too far down on the road. the greetings when they pull up to the drive-thru could be a little better and when they arrive at the window, but at the end the person finally smiled. View all feedback.

What Anonym dislikes about Rally's:
a person on the trip thru. wing in 2 chefs and 2 in front of the house ppl. did not disturb my annoyance for at least 5min. I started counting after a while. the people looked at me. but would not disturb me to come and take my order. they also where the person who despises the order via the passage. I just decided to run out. View all feedback.

★ ★ ★ ★ ★

Probably the best I've had for a long time from a rally. it was hot and fresh, but we didn't get the sauces to dive, which came with the boxes we bought, and we were already too far down on the road. the greetings when they pull up to the drive-thru could be a little better and when they arrive at the window, but at the end the person finally smiled.

★ ★ ★ ★ ★

Worst ever! Stood at register for 10-12 minutes, never even acknowledged! Only other customers in there, was a couple of gals waiting for food the entire time. The ladies had to tell the guys NO LETTUCE 2 times. Bad food can get worse! We just walked out! Still never acknowledged! Also watched a guy flick his hand off into the back fryer, clearly after he washed his hands. never saw wash hands, just assuming)You could hear the water sizzle on the grease! Gross washed or not!!

★ ★ ★ ★ ★

Just went through the drive thru. I paid extra to get a triple instead of a double and they gave me a double anyway. They gave me a receipt with no guestobsessed code, either, ironically.Food was okay but I probably won’t be back.

★ ★ ★ ★ ★

This was the best value we have ever gotten at a fast food restaurant. We were able to feed all four of us for only $12 during lunchtime. The kids were especially impressed with the burgers, calling them amazing.

★ ★ ★ ★ ★

The food was delicious and I loved dining in this cozy atmosphere.

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