Mcdonald's - Lansing

American, Crispy Buttermilk Chicken, Sweet Tea

Mcdonald's

★ 3.7 / 5 (5800 reviews)

Description

At a local McDonald's, patrons find themselves divided by stark contrasts in service and quality. While some diners report chaotic experiences marked by inaccurate orders, rude staff, and wasted potential—like flat burgers and misplaced drinks—others rave about consistently hot, fresh meals and friendly service that exceeds expectations. Complaints about unhelpful staff and confusion regarding lobby access clash with glowing reviews of efficiency and accuracy. Amidst the mixed feedback, one thing remains clear: the quality of service and food deeply influences the willingness of customers to return, highlighting the ongoing challenges faced by this franchise.

Last update: 17.01.2026 from: Icha

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★ 3.7 / 5 from 5800 reviews

Icha

13.04.2023

★ ★ ★ ★ ★

I had a great experience at this McDonald's! I admit, I had low expectations for McDonald's. But I was pleasantly surprised when there was no line, unlike other McDonald's locations where I usually wait for about 20 minutes. The fries were hot and full, unlike at other locations where they are only half full. The Coke tasted like the original recipe before they started offering it for $1, with more carbonation than syrup. I will definitely be coming back to this location in St. Joe from now on.

Arnulfo

13.04.2023

★ ★ ★ ★ ★

I love this place for its fast and delicious food, as well as its friendly staff. It's one of my top choices for a quick meal.

Enrico

13.04.2023

★ ★ ★ ★ ★

I have always received hot meals at this restaurant and have never been disappointed. While there may be a wait at times, it is definitely worth it. Additionally, they have never gotten my order wrong. Excellent job by the staff!

Mercedes

13.04.2023

★ ★ ★ ★ ★

This McDonald is my place. I don't have to worry about my food getting messed up or missing something I ordered. Go on!

Sandy

13.01.2023

★ ★ ★ ★ ★

Poorly run franchise! Girl taking order doesn't repeat back your order, how MUST i help you attitudes, double cheeseburger was so flat, i thought they gave me a regular cheeseburger. This was my 1st experience with this McDonald's, so I gave them a second chance...nope same service, same flat double cheeseburger, there will not be a third visit. Your experience may be different, but I wouldn't bet on it!

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