Jet's Pizza - Lansing
Jet's Pizza
Description
**Restaurant Review: Pizza Paradox at Jet's**
Jet's Pizza garners mixed reactions, offering a delightful range of flavors tempered by service inconsistencies. While many patrons rave about the delicious pies and timely order readiness, others express frustration over pricing discrepancies and excessively long delivery waits, sometimes exceeding three hours. Issues with customer service, particularly in handling complaints, have also surfaced, with instances of rudeness reported. Despite these setbacks, Jet's commitment to community initiatives and the convenience of online ordering continue to win loyal fans. Ultimately, Jet's Pizza stands as a local favorite, albeit one in need of service refinement to match its culinary reputation.
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I can appreciate that there can be delays, but why did it take two hours just to prepare such a simple order of pizza and a few breadsticks? Three hours for a delivery is simply unacceptable. Most other pizza places would have managed to get it to me within an hour. When faced with such long waits for dinner, people often choose to dine out instead.
Everything good except they fail to honor the online app prices and specials. I oaid about $3 or $4 more on an order because of this. I was supposedly speaking to the owner. I managed a pizza place before and this kind of thing would not fly. Any issue like this, the customer would have at least got a free 2 liter or breadsticks etc. I was told there was nothing they can do about it.
Jets is an awesome place for pizza. They always get my order right, and it always ready when I arrive. Also, they support our local girl scout troops ! Glad to see you care about your community!!
I lived in Metro Detroit and could get Jet's pizza all the time. So I'm so glad to have this situation nearby. I don't come here too often, but when I order from here, my order is ready and tasty in time. Easy to park. There are some seats when you need a place to eat. You can order online and it makes the experience quite easy. Especially if you really want to customize your pizza. I also ordered on the phone, and the staff was fast. We enjoy the pizza here.
I've done it well. pizza was covered with fat and not well made to make it new. brandon the manager unwillingly agreed, but it would be done at least 30 min for good. 2. pizza, soo-saucy that the cheese slipped, bottom crust was crazy thin and sauce fucked. I asked for a refund and brandon said my only option was to buy for a pizza elsewhere. I asked for a refund, he stood there to suck me as he is crazy, I told him it doesn't play any role, how hard they stick me down, I want my money back, the pizza is not edible, and I showed him. Finally he refunded my money, but let me know that I have been added to their do not serve liste! I'm dying! jets had earlier good pizza, it is a scandal that their quality of food and customer service is now so bad.
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QR-Code for the menu

