Burger King - Lansing
Burger King
Description
Frequent visits to this Burger King have left patrons frustrated due to persistent issues, particularly after 8 PM when system failures limit orders, and staff demeanor appears indifferent. Customers have encountered delays and unresponsive service at the drive-thru, with staff seemingly more interested in entertaining themselves than assisting patrons. Complaints also highlight food quality concerns, such as frozen items being served without proper preparation. However, amidst the negative experiences, some have praised specific menu items, like the double reel and jalapeño cheese curds, providing a glimmer of hope that not all is lost at this location.
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Feedback
I didn't have this special BK even tho its just around the corner in a long time, do not one but 3 bad times in a row, but this review is about today, the best double reel I ever had, u must try to take the jalapeño cheese curds, I ate them so fast u forget to take a picture
Had the new hepper melted, the bread was only that no butter was not a grilled cheese like bread outside, the Cheddar jalapeno bites big. Overall, the melt had been constantly better!
Every time I try to make a purchase after 8 PM, there are always issues with something. There would be system failures and I can only order one item per vehicle. It seems like the workers don't want to serve or work there.
The manager was very friendly and took my order promptly. The food was served hot and fresh. I enjoyed a delicious meal and a refreshing drink.
