Tim Hortons - Langley
Tim Hortons
Description
At a newly established Tim Hortons in Willowbrook Mall, patrons experience a mix of positives and challenges. The staff is consistently friendly and helpful, striving to provide fast service and a welcoming atmosphere. However, frequent reports highlight cleanliness issues, such as dirty tables and inadequate seating, particularly during peak times when wait times can be frustratingly long due to limited registers operating. Despite these setbacks, visitors rave about the delicious donuts and fresh coffee, making this location a popular stop for quick bites and beverages. Just be prepared to find seating elsewhere, especially during busy hours.
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Feedback
Had the worst experience everything here tasted like rubbish as they have been sitting there since weeks, nothing is fresh
Update: juni 2022 the tables remained still dirty, no sleeves on hot sauces, sell day old donuts to ask for fresh, not enough sitting, soil dirty, fireplace surface dirty. personal comfortable and helpful with a smile. evaluation jan 2022 this position is quite new, modern facility and within the willowbrook mall, which includes an outside entrance. small facility with very limited seating, the seating are always from the older generation, which sits for a long time. remove the regale and more to add additional seats. the tables remained dirty and the customers sit simply without cleaning them. coffee is always hot, but have to ask about sleeves every time. donuts fresh and fast service 8/10. I recommend, but remember that they have to take and go to find seats elsewhere.
I was really disappointed to see the staff struggling while attending to a few customers. It seemed like there was no one supervising to ensure that everything was being handled correctly. However, it's clear that the team members were doing their best.
I was really disappointed when I noticed that the staff were struggling while serving a few customers. Nobody came out to check if things were going smoothly. However, I have to commend the team members for doing their best.
