Ihop - Lancaster
Ihop
Description
**Dining Disappointment: A Mixed Bag Experience**
In recent visits to this dining establishment, customers have expressed mixed feelings about their experiences. While some dishes, like the breakfast burrito and omelets, have garnered praise for their taste, others have fallen short in portion size and service. Many patrons reported lengthy waits for orders and inadequate attention from staff, leading to frustration and disappointment. The inconsistency in portion sizes, particularly for sides like onion rings and syrup servings, has also left guests feeling shortchanged. Despite a few standout employees providing excellent service, the overall sentiment reflects a pressing need for improvement in both food presentation and customer service.
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If I could give zero stars, I definitely would—I'm not going back. My wife and I were seated at our table, and it took 20 minutes for anyone to come take our drink and food order. After waiting another 40 minutes without even receiving our drinks, we decided to just get up and leave, especially since other tables around us were being served their drinks and food, including those who were seated after us.
Very friendly and professional employees. This place is alwaynice and clean and there's plenty of parking. ;
If it was possible to give 0 stars i would. went here for breakfast was waiting at least 15 minutes before the server came over to ask for our drinks. the table behind us was getting served left right. bringing them to go drinks, bagging their food still never brought our WATERS to us!! another table sat down after we did our server brought their food out to them (not even his table? and we STILL DIDN’T have our waters that were ordered at least 20 minutes prior. ended up getting up and walking out. waste of time.
