Sheetz - Lancaster

When I visited for I bite to eat, all the hot food was gone. The place was really dirty, and the customer service was horrible. I?m definitely sticking with my... read more When I visited for I bite to eat, all the hot food was gone. The place was really dirty, and the customer service was horrible. I?m definitely sticking with my gut and only going to Wawa from now on

Friendly staff and large easy to navigate parking lot. Store is clean and the made to order food is prepared quick and tastes great. Self checkouts are availabl... read more Friendly staff and large easy to navigate parking lot. Store is clean and the made to order food is prepared quick and tastes great. Self checkouts are available even to pay for gas. They have a car wash and free air. Indoor/outdoor seating. They alsosell alcohol at this location. ????

I had a horrible experience with the customer service at this restaurant. The ordering machine malfunctioned and didn’t give me a receipt for my food. When I me... read more I had a horrible experience with the customer service at this restaurant. The ordering machine malfunctioned and didn’t give me a receipt for my food. When I mentioned this to the cashier, they showed no concern. Overall, it was a disappointing visit.

During my visit, the restaurant was not well-managed. I tried to order Mac N Cheese bites and a drink, but ran into difficulties at the self-checkout when an er... read more During my visit, the restaurant was not well-managed. I tried to order Mac N Cheese bites and a drink, but ran into difficulties at the self-checkout when an error message appeared and wouldn't disappear. I glanced over at the nearby manager for help, but she just briefly acknowledged me before turning away to continue stocking shelves. While I waited at the counter, the cashier had to step away to resolve the issue with the self-checkout, which caused a delay and resulted in a longer line behind me. Meanwhile, the manager continued to overlook the growing queue, prioritizing her shelving tasks rather than addressing the problem at hand.

This gas station has prices that are competitive with others in the area. It is clean and well-kept, and the staff are friendly and accommodating. read more This gas station has prices that are competitive with others in the area. It is clean and well-kept, and the staff are friendly and accommodating.