Root - Lancaster

As a Philadelphia resident, I’m not used to experiencing outstanding service, but this restaurant exceeded my expectations in both service and food quality. The... read more As a Philadelphia resident, I’m not used to experiencing outstanding service, but this restaurant exceeded my expectations in both service and food quality. The atmosphere was also very welcoming for families.

I understood that the place was busy, and I tried to be patient, but it felt like everyone else was being attended to, while I was neglected. When my food was h... read more I understood that the place was busy, and I tried to be patient, but it felt like everyone else was being attended to, while I was neglected. When my food was handed to me, the person didn’t even make eye contact and hurried away, which was quite disheartening. I don’t want to make sweeping judgments about the restaurant, and I usually prefer to give people the benefit of the doubt, but there was none to be found in my experience yesterday. Being the only Black person in the restaurant didn’t bother me at first, but as time went on, it became clear that my treatment had little to do with the crowd and more to do with my race. I was genuinely looking forward to trying this restaurant as a new vegan, but I ended up feeling a sense of rejection. I hope this serves as a learning experience for the restaurant and fosters a more welcoming atmosphere in the future. God bless!

Fantastic staff. Food is awful. Only catch is it being vegan. Sincerely do not understand how this place is still in business. read more Fantastic staff. Food is awful. Only catch is it being vegan. Sincerely do not understand how this place is still in business.

I'm not even vegan and I loved this place. The food was on point. I got the tofu Buffalo bites. They were amazing and the in house made ranch is the best I've e... read more I'm not even vegan and I loved this place. The food was on point. I got the tofu Buffalo bites. They were amazing and the in house made ranch is the best I've ever had. I recommend the avocado Reuben also. They also have a bar .You won't be disappointedwith this place.

It was delicious! We had a great meal for lunch here around 11:40am. Our waitress was very sweet and accommodating. The cowboy caviar is something I?ve wanted t... read more It was delicious! We had a great meal for lunch here around 11:40am. Our waitress was very sweet and accommodating. The cowboy caviar is something I?ve wanted to try for quite some time now, and I?m so glad I did! Great atmosphere. Pricing not bad. Woulddefinitely come back and I recommend!