Marriott - Lambeth
Marriott
Description
A restaurant experienced a mix-up with a birthday package delivery but Camila went above and beyond to rectify the situation, impressing the patrons. However, Karla, the supervisor, and the restaurant manager failed to make amends for the mistake. Another review praised the hotel location and breakfast but criticized the steak restaurant. Great service, amazing views, and delightful surprises were highlighted in a review that described a five-star hotel experience. A final review recommended the restaurant for great food and stellar service with an incredible view of the Thames River, Big Ben, and Westminster Abbey.
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We paid $1600 a night for our room and while the view was gorgeous, no one ever acknowledged me, only my husband. The room service was unavailable and our room doors kept needing to be fixed. Save your money and stay elsewhere.
Pure luxury! Was upgraded to a suite that overlooked the London Eye and it was a once in lifetime experience with views of the Thames all around. Great service, comfortable bed, quiet. Would stay here again in a heartbeat!
High tea was an incredible experience! The view of the Thames was remarkable, but most of all the experience was special. We were treated so well and served delicious, macarons (not macaroons), mini sandwiches, scones and magnificent tea. We were offered champagne but just enjoyed the pot of tea. Our server was the most delightful young lady interning at the Marriott. What a wonderful way to end the day! Perfect....
Romantic views with sumptuous stake and fries. this spot is very date worth or ideal for friends. just a great spot to visit.
My wife and I took our family (eight of us) to Scotland, Ireland and London for 2+ weeks over Christmas and New Years. For New Years we stayed in two different Marriott properties in London--the County Hall and St. Ermin's. For New Year eve the County hall was $1,800 for a room for three (could NOT boo using Marriott reward points) with a view of Big Ben. Supposed to have been great room for viewing the fireworks. The St. Ermin's was a little over $200 per night per room BUT we were able to use reward points for two rooms. The staff seemed friendly but very, very formal and rehearsed. This is a GREAT property for those who are WELL off financially and who enjoy the rigid social status and formalities. We shared our king room with our 8 year old grand daughter who was suppose to have had her own bed but over or two night stay it never showed up. In our St. Ermine's rooms we received wine and cheese in recognition of Platinum status and at the County all--noting. To get a GOOD view of the fireworks we had to go outside. Those of our party that were on the opposite side of the river had a much better view than we had. Overall it was nice but very disappointing. Next time we will ALLstay at the St. Ermine's.
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