Marriott - Lambeth

Best hotel I ever stayed in London read more Best hotel I ever stayed in London

Pure bliss the entire time. The staff were amazing, personable, and took the time to learn the preferences of their guests. As a former customer services person... read more Pure bliss the entire time. The staff were amazing, personable, and took the time to learn the preferences of their guests. As a former customer services person, I sincerely appreciate it when guest service individuals apply a high level of attention to detail, such as how one likes their coffee or what guests enjoy to drink in the evening. Furthermore, the location is ideal and a mile or less from every major attraction. We will be back.

My family and I went to London to celebrate the New Year. I stayed at the London Marriott County Hall 9 years ago for New Year's Eve and wanted to recreate the... read more My family and I went to London to celebrate the New Year. I stayed at the London Marriott County Hall 9 years ago for New Year's Eve and wanted to recreate the experience with my grandson. The hotel is in an ideal location, allowing easy access to the subway and other great attractions such as Big Ben, London Eye and Westminster. The hotel itself is charming and embodies all of the tradition that makes London so special. It is truly unique. The rooms offer amazing views of the river, Big Ben, the Eye and Westminster. Rooms are upscale, immaculately clean with high quality linens and a fabulous shower. The food and drink are also amazing. While amenities are important, it is the staff that sets this Marriott apart from many other locations. From the minute you walk in the door, you are greeted as an old friend. Everyone is extremely engaging and friendly, always willing to help. During my stay, I was able to add an extra day to my reservation which could have been hugely challenging. Most importantly, the staff went out of their way to provide us tickets to the New Year's Eve celebration on the bridge. This was to be the highlight of our trip and due to some confusion, my family and I found ourselves without tickets. After speaking with the staff, we were blessed with tickets (Thank you Harsha Gopal and the Front Desk Team). I was and am overwhelmed with gratitude as my grandson, son and daughter-in-law were able to experience this once in a lifetime event which was the original intent of our trip. While the tickets were, in my mind, the most amazing gift, Harsha gave my grandson a gift bag full of wonderful things for him to remember his first trip abroad and to London. Again, I was so overwhelmed with emotion for him and my family. I cannot thank the staff enough for their kindness and generosity. I am forever grateful.

Good location for business and holiday trip in London area. Very easy to access most place. The room was excellent. Most staffs were nice and helpful read more Good location for business and holiday trip in London area. Very easy to access most place. The room was excellent. Most staffs were nice and helpful

Location! Location! Location! This place is it, if you have some moolah to splurge. It was our August Vacation, and it was my teen son's 1st trip to the UK Lond... read more Location! Location! Location! This place is it, if you have some moolah to splurge. It was our August Vacation, and it was my teen son's 1st trip to the UK London. We only had time to stay for 8-Days. I have visited London many times previously but stayed at other locations. I specifically chose this hotel because it was centrally located to all the areas I wanted to take my son, as well as what he was interested in. We were a 5-10 Minute walk to Parliament, Westminster Abbey, White Hall, other major attractions and 10-15 Mins from other attractions (Piccadilly, High Tea at Tiffany at Harrods, Lunch/Tea Biscuits at Fortnums), using the excellent London Buses, The Tube taxi. This is 5-Star Hotel and our experience lived up to it. I chose a suite that overlooked The Thames River, with fantastic views of the waterway, Big Ben Parliament. I also selected the M Club Lounge option which gave us access to the 5th FL Club Lounge that has 24/7, all day/night snacks, refreshments, quiches, pies, drinks and a lounge sitting area. Our suite wasn't cheap, and was north of 4-Figures per night. We stayed 8 Nights, so you do the math. However, you get what you pay for. This building was previously the center of London Governments, before it was sold off and turned into a hotel. The property is probably worth several billion due to its size perfect location. No kidding. The hotel and staff are fantastic and super-attentive, helpful informational, including at the breakfast restaurants. The hotel concierge is your best friend here with very helpful recommendations for restaurants. My M-Club Pkg included breakfast at the Library or Gilray's Steakhouse Bar. I would recommend eating at Gilray's, because you got more scenic views of Parliament The Thames. There are floor to ceiling windows in Gilray's that enhances the views and ambiance of the restaurant. Our room was very spacious, huge luxurious, with what look like a 20' ceiling. The bathroom was huge, with a separate shower and bathtub. The shower had a waterfall head which totally drenches you. Furnished are upscale toiletries from Molton Brown, which were very nice. There were lots of closet space as well. I must note an odd feature in the shower. There was no receptacle to hold all the shower toiletries. There was just 1 receptacle that could only hold 1 item. You will see this in 1 of the pixs posted, we had to keep the toiletries on the ground when talking a shower. I felt like a peasant having the backbreaking task of bending down to grab my soaps-on-ropes!!! Another criticism was the room fridge, it barely kept drinks cold. The temperature adjustment did not improve matters, however it was a minor annoyance. We were very busy, so we had no time to check out the gym or pool. It didn't matter, as we got an amazing workout, walking all over Central London during our stay! If you want to have a posh prime experience in London, at a central location, this hotel is it! Highly recommended!