Alba Pizzeria - Lambeth

After dining at restaurants all over the world for many years, I recently had a shocking experience at a restaurant. I have enjoyed the quality pizzas and frien... read more After dining at restaurants all over the world for many years, I recently had a shocking experience at a restaurant. I have enjoyed the quality pizzas and friendly service at Alba on previous occasions. However, when we decided to dine there last minute and use our Tastecard, we were rudely turned away. The waiter told us they did not accept Tastecard, opened the door, and wished us luck finding a restaurant that did, as he ushered us out. We were left standing outside, feeling surprised and disappointed.

This restaurant is amazing! They serve fantastic, oversized pizzas in a beautiful atmosphere. If they are busy, be sure to ask for their number. They may sugges... read more This restaurant is amazing! They serve fantastic, oversized pizzas in a beautiful atmosphere. If they are busy, be sure to ask for their number. They may suggest going to a nearby pub while you wait for a table to become available.

We were surprised by this change in policy (as Tastecard advertising was still visible on the door) and shocked by the waiter's behavior. We decided to speak to... read more We were surprised by this change in policy (as Tastecard advertising was still visible on the door) and shocked by the waiter's behavior. We decided to speak to the manager, but none was present. The waiter then physically pushed my dining companion out the door, using inappropriate language. I have never experienced such unprofessional and rude behavior in a restaurant before. I will not be returning to Alba and will advise others to avoid dining there. This was an appalling experience.