Casey's - Lakin

I worked there and it's a horrible place to work for! General manager did not run the place professionally at all. No leadership in that store what so ever! I w... read more I worked there and it's a horrible place to work for! General manager did not run the place professionally at all. No leadership in that store what so ever! I was embarrassed to work there as a team member that's why I quit!

I love casey stores vs other corporate truck stops. It started with the pizza, but I don't think your putting enough additive in your diesel. Took me almost 30... read more I love casey stores vs other corporate truck stops. It started with the pizza, but I don't think your putting enough additive in your diesel. Took me almost 30 minutes to not fill up. Could have gotten more out of me to maybe pay for the additive. Let's try this again sometime. I buy it for the truck and I know it does add to the overall cost.

Stopped in to get some breakfast at 8:30 in the morning and they're not even open when they're supposed to be. This place is turning in to a dump never has a ma... read more Stopped in to get some breakfast at 8:30 in the morning and they're not even open when they're supposed to be. This place is turning in to a dump never has a manager on duty and everyone is just plain lazy most of the time the bathroom is a mess and the cooler is always out of a lot of common things.

I had a very disappointing experience at Casey's. The person at the counter was exceptionally rude. There was no greeting when I entered, and no thank you when... read more I had a very disappointing experience at Casey's. The person at the counter was exceptionally rude. There was no greeting when I entered, and no thank you when I left. I requested a receipt for my gas and waited at the counter for help. When he finally emerged from the back office, he looked at me, rolled his eyes, and sighed as though my presence was an inconvenience. I politely asked for a receipt for pump 4, and he responded with an exasperated sigh, slammed the cash register keys, yanked the receipt out, and handed it to me forcefully before turning and walking away. This was the worst customer service I've ever encountered at Casey's!

During a 12-hour road trip, we stopped at Casey's in Lakin, Kansas, to refuel. With my 5-year-old and 9-year-old needing a bathroom break, we arrived at 8:45 PM... read more During a 12-hour road trip, we stopped at Casey's in Lakin, Kansas, to refuel. With my 5-year-old and 9-year-old needing a bathroom break, we arrived at 8:45 PM, well before the store's closing time of 10:00 PM. Unfortunately, the cashier told us that the restrooms were off-limits because they were being cleaned. I pointed out that, as customers who had just purchased gas, food, and drinks, we should be allowed access to the facilities. The cashier, however, rudely replied, "We are cleaning the bathrooms, so you can't use them!" This encounter left us disappointed and reflected very poorly on the establishment.