El Pollo Loco - Lakewood

The location has much better in the sense of the ride thru service. It's been a while since I had a missing item. The only real complaint, and this could only be due to cooperation, is it nice if there were more rice and beans in the chicken tostada salad.

You always serve old chicken. If you order a Tostada Salad, AKWAYS should be fresh, including meat! I couldn't even enjoy it and the rice was hard and not well cooked or old. It was tasteless they have better to do

I love some parts of the menu, especially burritos without rice (chicken avocado, keto). This time I ordered just the burrito and a drink (I had a coupon), but was served a combo (not covered by the coupon). My e-coupon was thus both unusable, and voided for future use. Not the end if the world, but the server did this without asking me. She said she thought that it would save me money (not understanding the coupon). Her heart was in the right place, but I didn't get just what I went there for.

I ordered the new Birilla Stuffed Quesedilla, which on the menu it looks like a crunchwrap from Taco Bell, when I got home and opened it up, it looked like this, about half the size it should be, you can see just by looking at how its folded up. I paid $10 for this tiny little thing?!

Typically Pollo Loco at their Lakewood location. Restraunt kept clean, employees are friendly amd helpful. Ordered a Original Pollo Bowl for lunch, just the right amount of food for lunch. All the condiments to include onions and salsas are available behind the counter. Good came out hot and in a timely matter. I would recommend this location.