Reviews

Overall Total Score
3.3 out of 5
Good | 343 reviews

What CaliburSoul likes about Dunkin':
Every time I go in this dunkin' donuts it has a nice atmosphere and you get served efficiently Kid-friendliness: Few times where I've come in the afternoon there were kids studying on the cafe side View all feedback. What Lrstyle Laura Romeo doesn't like about Dunkin':
I’m a Dunkin’ Donuts coffee drinker, preferred over Starbucks. Not a super friendly staff and a depressing seating area are the reason for the two stars. Just feels drab, as many Dunkin’ Donuts sadly do. View all feedback.

Reviews from various websites

Menu
2.2 ★ from 10 reviews
Van
07.07.2022 - 14:01

This is the worst place ever. I rarely give negative reviews, but this place is absolutely terrible. The Indian woman at the front register never greets me, eve...

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Kiley
07.07.2022 - 14:01

I am a loyal Dunkin' Donuts coffee drinker but unfortunately, this location only earns two stars due to the unfriendly staff and dismal seating area. It has a d...

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Dayne
07.07.2022 - 14:01

The restaurant has outlets available, but the tables and seats were dirty. The donut tasted like it was cooked in old oil, and the breakfast sandwich had a stra...

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Patience
07.07.2022 - 14:01

You have to try the new bacon avocado toast ? it is mouth watering delicious

Katheryn
07.07.2022 - 14:01

I orderd through door dash and they came from this restaurant ....I've received everything but the dozen doughnuts.. ?And everything was super messy

At the Dunkin' Donuts in Lake Forest, IL, customer experiences vary significantly. While some patrons enjoy the friendly service and welcoming atmosphere, others report a lack of enthusiasm from staff, resulting in disappointing visits. A few customers express frustration over order mix-ups and indifferent service, contrasting with those who've received exceptional attention and kindness. Despite these inconsistencies, many appreciate the quality of beverages and snacks offered. The café boasts a child-friendly environment and convenient parking, but management may need to address the atmosphere and customer service levels to elevate this location to its potential.

Restaurantji
3.8 ★ from 85 reviews
Sheila
06.07.2024 - 17:09

This Dunkin' Donuts is the rudest and most disrespectful I have ever visited.

T
06.07.2024 - 17:09

I have to say, this was hands down the best experience I have ever had at a Dunkin' Donuts. The young man and woman working there were exactly what I needed - t...

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Christine
06.07.2024 - 17:09

This is one of my favorite daily shopping spots. I can confidently say that their beverages, snacks, and food are always top-notch. There's never a dull moment...

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CaliburSoul
06.07.2024 - 17:09

Every time I go in this dunkin' donuts it has a nice atmosphere and you get served efficiently Kid-friendliness: Few times where I've come in the afternoon ther...

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Nikola
06.07.2024 - 17:09

My recent experience at Dunkin Donuts in Lake Forest, IL was not great. The two ladies working there seemed unenthusiastic and uninterested in providing good cu...

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Sirved
2.5 ★ from 24 reviews
Kathryn
22.01.2024 - 15:13

During my visit to Lake Forest to see my family, we decided to pop into this Dunkin Donuts to explore the town with my husband. It turned out to be one of the h...

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Diana
22.01.2024 - 15:13

I had a better experience today! This location has not been my favorite in the past, but the current employees are very friendly and our order was made perfectl...

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Elizabeth
22.01.2024 - 15:13

I really enjoy this Dunkin' Donuts! The staff member, Philip, is very friendly.

lightning
22.01.2024 - 15:13

Phillip was an absolute legend today. he's got a very good sense of humor and even did an arm wrestle. definitely deserves a raise

Dominique
22.01.2024 - 15:13

Quick drop in, no EMS/first responder discount ????

Int Restaurants
3.5 ★ from 224 reviews
Kiley
18.06.2023 - 07:56

Today, Phillip was exceptional. He has a great sense of humor and even challenged me to an armwrestling match. He definitely deserves a raise.

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