Saddleback Grill - Lake Arrowhead
Saddleback Grill
Description
Images
Reservation request for Saddleback Grill
Feedback
This is always our go to restaurant on the mountain. The food and drinks are always fantastic. The service is always prompt and very welcoming. We love our servers and the food at Saddleback! The best!
We ordered to go. The food was delicious, but expensive. They seated us at a table while we waited for our food, but the table was dirty. Had multiple waiters ask if they wanted to take our order…after we ordered food to go.
Our dinner reservation was for our wedding anniversary. The hostess was lovely, helped us right away and found us a great table. We waited about 10 minutes until someone approached us, She didn't introduce herself, just asked if she could start us with drinks. She seemed confused when we ordered a glass of wine, asked if we were going to share a glass. What, who does that? We then ordered the scallop appetizer. When she brought our wine, we ordered our entrees. The appetizer came quickly, but we never saw her again until we were almost done with our entrees. She (Courtney we overheard at another table) walked by us several times, stood at the next table several times, but never even glanced in our direction. It was everyone else who helped us, especially the wonderful male server who has been there over 20 years, Jameson I believe his name was. He wished us a happy anniversary twice and spent more time with us than our actual server. Courtney could have served us another glass of wine, but she never asked, her loss. She didn't ask us about dessert, but we ordered one to go. The food was delicious but the prices are outrageous. $23 for spinach florentine with four, not so well cooked, scallops (they were mushy, not seared enough), and we had to ask for bread. It's an awkward dish to eat without something to dip in it. I like the new pay system at the table, but it wouldn't show us an itemized receipt, so we had to trust that the total was correct. As a former server/bartender, I normally tip 20 30%, but Courtney was so inattentive, we only gave her 15%. She could use some training. We've enjoyed this beautiful and historic restaurant for years, so we'll return, but it would be great if we could request our server. The male server was outstanding! The food is delicious, but with the prices, we'll probably only return for special occasions. Thank you for the opportunity to comment.
Went along for a relatively early dinner- the staff were excellent and friendly from start to finish. We had multiple people look after the table, without ever being intrusive. They were chatty, without being overbearing, and their recommendations were much appreciated. The food was great, simple but effective fare. Went for short rib at the waiters reco, and got a steak as, Why not?! Great experience, will return
Menu PDF
More information
QR-Code for the menu
