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Contribute Feedback What Soni Lazo likes about Banzai Bowls:
The crunchy, healthy, fresh snack or possible meal has a line out the door. You either love these or you don't. And it seems to be loved by many.Small area, not a lot of seating; so expect to be standing while you eat.Food: 5/5 View all feedback.
What Nayele E doesn't like about Banzai Bowls:
WORST CUSTOMER SERVICE! I waited 20 minutes in line so someone could take my order. The guy working the front desk was answering calls and failed to acknowledge my presence. He could have informed me they are backed up 25-30 minutes so I could get my order. Another gal from the back came out and asked me if I had been helped. This location has gone downhill throughout the years. I will not be coming back to this loca... View all feedback.
Terrible service, the company needs a new business model. Time management was not available. 35 minutes for a well average Akai dish. Nothing special. Not worth waiting.
Amazing açaí bowls for a decent price! Large selection in the menu. Only complaint is that you usually have to wait a good 10-15 minutes, even if the place is quite completely empty, so keep that in mind when you plan your visit.
I wished to have left a great review on this place from all the good things I?ve heard about the food. However, I never even had a chance to eat due to the poor service. My cousin and I were waiting for 25 mins for an uncooked, easily prepared cup and we still didn?t receive our order. To further clarify the review, there was only one other customer ahead of us and not during a rush hour-and even they had not received their order. With our growing frustration, we ended up leaving. MANAGEMENT-Please set some standards in place for delivery time. Conclusion-We will not be returning.
Long waits in the summer, but what are you gonna do... the bowls are awesome. I usually get the one with honey and blueberries, names elude me... you really can't go wrong. Large is pretty big. Great to share, usually melts all together before I can finish it... I should get a small, but meh. Good selection of craft can juices.
Horrible! the bowls, they were fine. the service, absolutely horrendous. we waited at the counter for 15 minutes while two workers stood and talked. then, when we ordered, the employee that helped us, went back to talking while the couple behind us waited. we ended up waiting a whopping 45 min for a small classic bowl and a smoothie, that was an hour in the same stop. anyway, we asked if the bowl was almost done and the employee said very rudely that it was getting topped. i said very kindly, trying not to cause any conflict, ?i?m so sorry but my bowl wasnt supposed to have any toppings, so if i could just get that now, that would be great!?. She responded with a loud sigh and then we waited for the remainder of the time and missed 4 trolleys! if you have a crazy amount of time for a ridiculously priced bowl, with 1/2 star service, this place is good for you. if you don?t, never, ever, eat here
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