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Contribute Feedback What User likes about Jersey Mike's Subs:
I placed a catering order with John. I'm not sure if he is the Manager but what a nice guy. He was patient with me and very helpful. Everyone enjoyed the sandwiches. If John is not the Manager, he should be!! View all feedback.
What Rhea A doesn't like about Jersey Mike's Subs:
Had to cancel my order when I walked in and saw not a single employee wearing a mask while preparing food. Inconsiderate of customers and the fact that a pandemic still exists. View all feedback.
I was contacted back on my regarding my order from Jersey Mike's in Ladera. They made everything right and I will be picking up my order tomorrow. Now that is Excellent Customer Service ???????????? Ordered online for tomorrow Sunday. Realized it was scheduled for pick up today in 40 minutes. Tried calling the location.. rang for ever then went to a busy signal. Tried calling back for 30 minutes but each time went directly to busy. Such bad customer service. I did not pick up my order. Will contact corporate to see if I can get a refund on my order.
We are thankful to have a JMs a short walk from home. Excellent customer service and the store is always clean.
I placed a catering order with John. I'm not sure if he is the Manager but what a nice guy. He was patient with me and very helpful. Everyone enjoyed the sandwiches. If John is not the Manager, he should be!!
The employees at this restaurant were not wearing masks. We placed our order through the app for pickup and drove over, but it took 45 minutes for our order of three sandwiches to be ready. The most disappointing aspect, however, was that none of the employees were wearing masks. Since they were working with mostly cold ingredients that aren't cooked, they were hovering over open containers while preparing our food. It would be reassuring to see this restaurant take the necessary precautions to protect its customers' health. It's a global pandemic, and wearing a mask should be the least they can do.
I had an amazing first experience at the Jersey Mike's in Ladera Ranch! The staff went above and beyond to fulfill our order, even though they had just closed. The food was delicious, and the service was excellent. Thank you!
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