Mr Gatti's Pizza - Kyle

I have never been one to leave bad reviews but I have also never been so disrespected by any other company. If I could leave zero stars I would! We placed an order for delivery and were told it would an hour. At an hour and twenty minutes I called to get an update on our delivery and was told that because I did not leave a tip it could take up to an hour and a half. When I informed the employee that it was suppose to be a cash tip she told me that she would call the driver to get an ETA. I ended up cancelling the order and the employee hung up on me so I called back to be sure that my order was cancelled and they were so rude and condescending!! I informed the girl on the phone that in the future it?s better to not hang up on on customers and they ended up calling my phone back about 10 minutes later just to say they would not be delivering to our address again?. I don?t think that will be an issue seeing that the employee I spoke too was so rude!!! I didn?t get the girls name but it was unnecessary to call a customer back just to be rude. Very unprofessional.

Never leave bad reviews for anything but the manager working today was very disrespect and rude. I?ve always ordered from this location but this will be my last. Very unprofessional costumer service. 10/14 5pm

My Pizza came Fresh , and Piping Hot Mr Gatti?s will Always be A Classic local Fav of mine? Service was actually 15mins faster then predicted order time KUDOS

Please disregard my previous review. This location seems to be under possible new management, historically we have had huge problems with delivery but now that we pick up each order there are no problems at all. I really think it was the third party delivery services that created the problem. Pizza is hot, fresh and delicious!

I moved to Kyle almost two years ago and tried pretty much every pizza place in town. Gatti 's is the only place that has consistently made good pizza. We order 3-4 times a month (sometimes more) and we 've always been greeted with a smile and our order ready on time, fully cooked and still hot out of the oven . We always order three create your own XL pizzas, and they are HEAVY with toppings, for a fraction of the price of other places. I have nothing bad to say about Gatti 's and I thank you for your product.