Debonairs Pizza - Knysna
Debonairs Pizza
Description
Debonairs Pizza offers a cozy yet crowded dining experience, with friendly staff and a central location. While their pizza is made from scratch and boasts a delicious taste, inconsistency in cooking has raised concerns, with some diners receiving undercooked ingredients. Delivery service has received praise for timeliness and communication. However, the wait times for takeout can be lengthy, often exceeding 30 minutes. The limited seating space hampers the overall atmosphere, suggesting a need for renovations to align with other locations. Despite its shortcomings, Debonairs Pizza continues to attract those craving a classic pie in the city center.
Feedback
Waited 35 minutes for my order. The base and some of the ingredients ie onions were still raw. The Shift Manager was just sitting there at the front counter, doing nothing. Poor, poor, poor no value for money.
The restaurant did a fantastic job, delivering my order in just 2 hours and even called to update me on the status of my delivery. The pizza looked amazing when it arrived. Top-notch service all around!
Positiw: excellent pizza, good location on the main street and in the city center. pizza is hot and tasty, friendly staff. negatiw: sitting are little and not good (internal space is small and overcrowded, and outside [3 tables] is below average,) no bags available in this restorer. the building of this restorer needs upgrade to the same level as other steers/debonairs pizza in other cities.
Absolutely PATHETIC! DELIVERY took 2+ hours. No feedback whatsoever. I had to phone the store multiple times, as to where they cannot find my order, BUT the help desk gets it on the system in a click. Eventually phones me to tell me they are on the way, I must wait outside. Been waiting 20min after the call, and the debonairs is exactly 900m away from me, according to google maps. Will never in my life make use of this branch again! Stores like these are the reason why people dont support Debonairs!!!!
Very bad service, waiting over an hour and 40min for one pizza, phoned them just to hear that it should’ve been here by 19:00 and it’s currently 19:45 and then he hang up on me, would not recommend!
