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Contribute Feedback What User likes about The Frozen Mop:
This is our second visit, and on both occasions, the service has been impeccable from the moment we were greeted, seated, and throughout the ordering and delivery process. There's a great selection of drinks, and the food has been excellent each time. Additionally, I noticed that there's a wonderful atmosphere—the patrons all seem happy and relaxed. View all feedback.
What User doesn't like about The Frozen Mop:
Had a steak that was very fatty. When told the waiter he said We should not have it rare and that he would never recommend that type of steak rare. Which by the way no one recommended which way it should be cooked when ordered. He said he could get another one but it would be the same. He was very matter of fact and not polite. Everyone had finished by the time it came out and he then proceeded to take everyone's pla... View all feedback.
Wonderful atmosphere, very friendly and helpful staff. Good is excellent quality and very reasonably priced.
Super meal as always steaks excellent and brilliant value for money!
Had a steak that was very fatty. When told the waiter he said We should not have it rare and that he would never recommend that type of steak rare. Which by the way no one recommended which way it should be cooked when ordered. He said he could get another one but it would be the same. He was very matter of fact and not polite. Everyone had finished by the time it came out and he then proceeded to take everyone's plate away making my daughter feel uncomfortable and as though she was eating alone. When I complained he argued with me. He then got the manager who blamed the waiter's manner on where he came from. Did take the steak off the bill. But now we don't want to go back. It was not a enjoyable experience. We have been there many times and now that has spoilt it for us.
Lovely food, excellent setting will be returning asap!
Very good value staff very attentive and helpful Avery carefully chosen menu thank you john floyd