Reviews

Overall Total Score
3.6 out of 5
Very good | 2770 reviews

What Ezra Kuhn doesn't like about Captain D's Seafood:
Thank you to the 2 guys that wanted to stay in the kitchen talking about and comparing their criminal charges. I stead of being ready to take food orders.SO, I went to Culver's for some very delicious, fresh, fish. Served with quick friendly service. View all feedback. What Alex M likes about Captain D's Seafood:
Just had lunch 11:30 3/14/23 The tall older black man who I believe to be the manager took my order and was superbly pleasant and helpful, he is an asset to this location! The food was fast and delicious as well. The other staff members were also pleased and clean cut. I have been coming here for years and this is by FAR the best experience I have had here and was very much worth making mention of! This place has tur... View all feedback.

Reviews from various websites

Gastroranking-it
4.4 ★ from 50 reviews
Melissa
07.09.2024 - 08:19

We took my mom to eat here and as we went walking up to the door the lady working the front came and opened the door for us since my mom is in a wheelchair. Fro...

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Susan
07.09.2024 - 08:19

Went through drive thru. Fast ordering and brief wait for order. Friendly person at window and food came out smelling good. Tasted great!

Rebekah
07.09.2024 - 08:19

Ordered a family meal and received an entire box of crunchies...?? This is actually the SECOND time this has happened to me at this location. $60 for a family m...

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Jim
07.09.2024 - 08:19

I don't know why I don't eat there more often I enjoyed the fish and they have a good selection of sides Everything was very good

Martin
07.09.2024 - 08:19

This visit the food was very fresh and took no time until served.

Reviewers had mixed experiences at Captain D's in Knoxville, with some unhappy customers complaining about cold, mushy food cooked in rancid oil and poor customer service. However, others highlighted their positive experiences with delicious food and friendly staff, particularly praising the manager and the cleanliness of the restaurant. One customer even mentioned that the staff made his day with their good customer service. Overall, it seems that the quality of service and food at this particular Captain D's location can vary greatly.

Menu
2.8 ★ from 13 reviews
Marcellus
25.12.2017 - 11:29

I happened to get the opportunity to be there once while I was in town on my way to a gym and I thought this place was very good echoing to previous review

Charlie
25.12.2017 - 11:29

Under cooked. Fish wasn't cooked, batter still doughy and hush puppies were under cooked also. Fries were cold. very bad experience

Matías
14.03.2021 - 23:10

This is a decent place to eat there best food item is the hush puppies omg the hush puppies but the fish don't taste like fish and I think that's a good

Ezra
31.03.2020 - 22:10

Thank you to the 2 guys that wanted to stay in the kitchen talking about and comparing their criminal charges. I stead of being ready to take food orders.SO, I...

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Casey
12.02.2023 - 22:50

First of all the only thing that brings this place down is the building it is rundown and beat up and badly in need of a remodel however the food and the servic...

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Aggregated
5.0 ★ from 10 reviews
Lucas
07.08.2023 - 11:09

It’s been a while. The meal was better than expected. The tall male manager is their shining star. He was on top of service and running his crew at the same tim...

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H
07.08.2023 - 11:09

This particular location is spectacular, their 4 piece fish platter with two sides for $10.00 change is tremendous value twice the amount of fish than at other...

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William
07.08.2023 - 11:09

Service was fast on the drive thru window. Food was hot and very tasty. I have been to other captain d's that were not as good this one was great.

Steven
07.08.2023 - 11:09

The Manager should really get a raise, a big one. Extremely clean restaurant and amazing food. His customer service was unbelievably the best. Would highly reco...

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Emmie
07.08.2023 - 11:09

Just left this Captain D's drive-thru and it was really refreshing to see the two young men seem like they enjoyed their job as a customer I felt welcomed. They...

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Sirved
3.8 ★ from 5 reviews
Aracely
16.03.2020 - 09:59

Mediocre food. 30 minutes after we ordered we went back up to the counter to get a shrug and oh, there's your food. No apology. They were not busy, there is no...

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Vincent
15.09.2023 - 15:56

Amazing manager we stopped here for mother days and was greeted with smiling faces and kindness. Food was great and there were only two people working. ???? I d...

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Thomas
15.09.2023 - 15:56

Restaurant was dirty, food took 25 minutes to come out and it was cold, mushy, and had been cooked in rancid oil. Terrible experience, horrible food, and poor c...

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Lessie
15.09.2023 - 15:56

Although there was only one employee working, I had the best experience when I ordered today and I will definitely be back for the stuffed crab!! Delicious ????...

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Int Restaurants
3.5 ★ from 1366 reviews
Jeff
21.08.2023 - 10:08

Cashier was one of the best weve ever had at any fast food really nice and friendly great food thank you.

sealantro
21.08.2023 - 10:08

Degree of doneness of fish varies a lot. Sometimes slightly undercooked and sometimes overcooked. Otherwise a good location. Pleasant staff. Service is usually...

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Google
3.9 ★ from 465 reviews
Restaurantji
3.3 ★ from 130 reviews
Heyrestaurants
2.4 ★ from 32 reviews
Gastroranking-us
3.9 ★ from 408 reviews

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